Jasmine Joseph

Great experience, excellent facility helpful staff. My service James is one of the best with keeping customers up to date and satisfied. My service James is one of the best with keeping customers up to date and satisfied. More

Report | Print

Jim Hierl is a fantastic Service Advisor. This dealership has been getting better every year since my first purchase 25 years ago This dealership has been getting better every year since my first purchase 25 years ago More

Report | Print

Bill Duame was efficient friendly and fair with pricing I highly recommend him and this wonderful dealership! Thanks Bill highly recommend him and this wonderful dealership! Thanks Bill More

Report | Print

The entire service team was very helpful and courteous in their response to my request. They even offered a valet ride for me to my other appointments near the dealership. their response to my request. They even offered a valet ride for me to my other appointments near the dealership. More

Report | Print

From the young lady at the front desk, I believe her name was J. Joseph to James my service manager they were efficient and knowledgeable. The service tech was clear and concise with the evaluation of my car was J. Joseph to James my service manager they were efficient and knowledgeable. The service tech was clear and concise with the evaluation of my car. More

Report | Print

From the first moment we walked in the door, everyone was helpful and very nice. helpful and very nice. More

Report | Print

I recently had an outstanding service experience at Flemington BMW. I was impressed from the moment I called to schedule the appointment to the moment I drove away. Debie Lotufo (Service Coordinato Flemington BMW. I was impressed from the moment I called to schedule the appointment to the moment I drove away. Debie Lotufo (Service Coordinator) was extremely helpful, accommodating and went above and beyond to provide a memorable customer service experience. Debbie even called back to follow up on minor inquiries I had made. By far, one of the best and most genuine customer service experience I have had. Jasmine Joseph (Service Receptionist) was welcoming, friendly, professional and efficient in getting me in and out of the dealership. Laura Varga (Service Advisor) was exceptional and quite knowledgeable. She patiently answered ALL my service-related questions in detail. I also found Laura to be honest, extremely helpful, professional and very pleasant. As others have stated, Laura makes you feel like a welcomed and valued customer. The service work was completed promptly. I received a short video of a high-level visual inspection performed by the service technician while the vehicle was on the lift, primarily detailing the condition of the tires and brake pads. Lastly, as I was walking out to pick up my car, I run into Marlon, who had just washed the vehicle and was also very pleasant to talk to. The dealership is clean and comfortable to wait in. Although I have several other BMW dealerships closer by, I much rather take the extra drive to Flemington BMW thanks to its exceptional customer care AND competitive pricing. More

Report | Print

Laura was friendly, courteous and knowledgeable. The dealer ship was clean and comfortable to wait in. The dealer ship was clean and comfortable to wait in. More

Report | Print

Communication was clear, prompt, professional and friendly. All staff I came in contact with were helpful and the service was performed without a hassle. A lovely loaner car was provided hassle-fre friendly. All staff I came in contact with were helpful and the service was performed without a hassle. A lovely loaner car was provided hassle-free and as promised. I also very much appreciated the complimentary car wash along with an interior vacuum! More

Report | Print

I sent my BMW X5 for servicing to Flemington BMW. Laura and team did an amazing job. They were extremely helpful throughout the process. Laura and team did an amazing job. They were extremely helpful throughout the process. More

Report | Print