Debbie Lotufo

Very reliable and honest Dealership. I buy and service all my cars at Flemington BMW. In addition to the car alerting you when its time for service, the Service Department will reach out I buy and service all my cars at Flemington BMW. In addition to the car alerting you when its time for service, the Service Department will reach out directly and make the appointment. It's also nice to have a rapport with the same personnel year after year which is a testament to the quality of the Dealership. More

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An excellent dealership! ! Highly recommend. Very professional, friendly, helpful, knowledgeable, advisors, sales department and staff. 😀 ! Highly recommend. Very professional, friendly, helpful, knowledgeable, advisors, sales department and staff. 😀 More

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Very efficient, friendly, and professional. The entire experience is seamless. The customer lounge is excellent. The entire experience is seamless. The customer lounge is excellent. More

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Jim is Professional, pleasant, accommodating and goes the extra mile. For Joan and myself he was a joy to work with. extra mile. For Joan and myself he was a joy to work with. More

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I have been a customer of Flemington BMW for over 20 years. The experience has been nothing short of amazing. Nobody comes close. The best way I can describe is a "old school" level when a business w years. The experience has been nothing short of amazing. Nobody comes close. The best way I can describe is a "old school" level when a business was run correctly. Each interaction has been low stress and enjoyable. The dealership itself is beautiful and very relaxing. I recently purchased a new car through Tom Terrill. This will be my 3rd BMW from the dealership. I have known Tom for almost 15 years. I cannot speak highly enough about Tom. Like the dealership, Tom does not have an equal. His knowledge and attention to detail Is second to none. My most recent car purchase took me well over a year to finally make a decision as choices between combustion, electric, etc. are overwhelming. During this time, I called time at least 2 times a month, every month requesting pricing, information on cars inbound, features, etc. In addition, Tom spent a considerable amount of time with me on test drives throughout the year. In all instances, I received every questioned answered time and time again, without any re-assurance on my end that I was going to purchase a car any time soon. To sum up, it's more than just a good sales approach or business practice, it is completely genuine with Tom. It is easy to tell, he is a good person, with very high standards, and does his job very well. More

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Great experience, excellent facility helpful staff. My service James is one of the best with keeping customers up to date and satisfied. My service James is one of the best with keeping customers up to date and satisfied. More

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The entire service team was very helpful and courteous in their response to my request. They even offered a valet ride for me to my other appointments near the dealership. their response to my request. They even offered a valet ride for me to my other appointments near the dealership. More

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Customer Service has always been wonderful making this location my favorite. However, this dealership has a new policy for courtesy cars while vehicle is being serviced there & it’s not common practice th location my favorite. However, this dealership has a new policy for courtesy cars while vehicle is being serviced there & it’s not common practice therefore it’s time to find new location for servicing my vehicle. More

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Debra is very helpful, as is all your staff. My car is well taken care of.and runs great. Many thanks to all. My car is well taken care of.and runs great. Many thanks to all. More

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Debra and the service crew were very helpful and knowledgeable. Debra took me through the whole process of the repair. I also forgot my easy pass and it was found and returned to me. knowledgeable. Debra took me through the whole process of the repair. I also forgot my easy pass and it was found and returned to me. More

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