Jas Gill

If I could give a negative rating, not even one star I would it’s one of the worst experiences I’ve ever had in my life and even with an extended warranty I was made to pay almost 3 months and get my car would it’s one of the worst experiences I’ve ever had in my life and even with an extended warranty I was made to pay almost 3 months and get my car back damaged More

by JAIMECHAPA1966 Verified Customer Verified Customer

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The staff at el dorado is very friendly and helpful. Staff that weren’t even my sales guy checked on me periodically while I was waiting in the lobby. Corbin was my sales guy and did a wonderful time co Staff that weren’t even my sales guy checked on me periodically while I was waiting in the lobby. Corbin was my sales guy and did a wonderful time communicating with me about the arrival of my truck and helping me get the best financing. My family has been using el dorado for years because they hire friendly staff and try to get you a decent deal. More

by SADIE Verified Customer Verified Customer

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Despite my vehicle being a fleet work truck, and that I went around town myself picking up the necessary parts to expedite the job, my advisor, Stephen, showed absolutely no urgency in completing the repai went around town myself picking up the necessary parts to expedite the job, my advisor, Stephen, showed absolutely no urgency in completing the repair in a timely manner. More

by Rob Verified Customer Verified Customer

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Bad. Shouldn’t have to suffer cause they can’t fix a problem. Paying on a vehicle I’m not using Shouldn’t have to suffer cause they can’t fix a problem. Paying on a vehicle I’m not using More

by C Verified Customer Verified Customer

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Great experience. Everyone was nice and the car wash voucher was a great bonus! Will be back! Everyone was nice and the car wash voucher was a great bonus! Will be back! More

by Shannon Verified Customer Verified Customer

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I was CHEATED- THE PRICE WAS CHANGED AT FINANCING -I called many times and GM will not call me back. I have proof and paperwork to prove the facts. called many times and GM will not call me back. I have proof and paperwork to prove the facts. More

by SHERRI.FOWLER Verified Customer Verified Customer

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On 1/14/2024 I experienced complete engine failure in my 2023 Silverado ZR2 at 5,290 miles. This failure was covered by warranty, but my surprise and disappointment was beyond explanation. I never expected 2023 Silverado ZR2 at 5,290 miles. This failure was covered by warranty, but my surprise and disappointment was beyond explanation. I never expected engine failure in a brand new vehicle. It occurred on a Sunday and on a whim I texted Greg James who was the sales rep I worked with. He actually replied and expressed his understandable and assured me they would get it fixed and get me in a loaner. I was in a loaner the next business day. Stephen from the service department provided me with updates as best as he could and was understanding and patient with me throughout the entire process. Greg also checked in with me and sought out updates for me. There was a delay securing some parts to compete the work and that was communicated to me. Beginning of week 5, Stephen let me know they expected to have the work done by the end of week on 3/1/2024. True to their word the engine was completely replaced and ready for pick up on 3/1. I have put 1600 miles on the new engine and all has been well so far and I’m beginning to trust my dream truck again. Thank you Eldorado Motors!! More

by AARON.GILLESPIE Verified Customer Verified Customer

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Set an appointment and was greeted promptly by Ty King! Had the car fixed In an hour as promised! Great service from ElDorado Chevrolet and Ty King! I have done business with ElDorado Chevrolet since 19 Had the car fixed In an hour as promised! Great service from ElDorado Chevrolet and Ty King! I have done business with ElDorado Chevrolet since 1989. A great place to buy a vehicle and the service is the best! More

by MarkJ Verified Customer Verified Customer

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The folks at ElDorado are wonderful. I've been buying from them for over a decade. Their sales team members, management, finance and service departments are absolutely wonderful. Big sho I've been buying from them for over a decade. Their sales team members, management, finance and service departments are absolutely wonderful. Big shout out to Hunter in sales and Giancarlo in finance. More

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Great experience, it was an enjoyable and efficient process of driving away with a new vehicle. process of driving away with a new vehicle. More

by EXNER Verified Customer Verified Customer

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