Jarrod "JT" Thomas

Envision Ford of Oxnard responded

Thank you for taking the time to share your experience. We’re glad to hear JT provided excellent service and made the entire process seamless, even handling everything over the phone. When the original deal didn’t come together, his determination to find the right truck—and exceed expectations on both features and price—speaks volumes about his commitment to our customers. We truly appreciate your business and your kind words, and we hope you’re enjoying your new truck. Please don’t hesitate to reach out if we can help again in the future.

Envision Ford of Oxnard responded

Thank you for your continued loyalty and for sharing such great feedback! We’re thrilled to hear this was your quickest and easiest experience yet, with a straightforward process and no last-minute changes. JT went the extra mile to locate the exact truck you wanted and make sure you were able to drive home the same evening. We truly appreciate your trust over the years and look forward to taking care of you for many more leases to come. — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

I’m glad to hear you had such a pleasant car-buying experience and that JT went above and beyond to make sure everything went smoothly. His dedication to helping customers really makes a difference, and I’ll be sure to share your kind words with him. Thank you for trusting us with your purchase — we look forward to welcoming you back again!

Envision Ford of Oxnard responded

Thank you for sharing your feedback with us. I’m glad to hear that you had a good overall experience, but I’m very sorry to learn about your concern with the interior and exterior protection. That’s not the level of service we strive to provide, and I completely understand your disappointment. Please reach out to me directly so I can make this right and ensure the protection is applied properly, or find another solution that works for you. We want you to feel confident in your purchase and fully satisfied with your vehicle.

Envision Ford of Oxnard responded

I’m glad to hear JT went above and beyond to get you the deal you were looking for and that the process was smooth and efficient. It’s also great to know you found the dealership clean and comfortable — that’s the environment we want for every customer. Thank you for your trust, and enjoy your new vehicle!

Envision Ford of Oxnard responded

I’m glad to hear your salesperson took the time to understand your needs and answer your questions with honesty. That’s the level of care and transparency we aim to provide every customer. Thank you for sharing your experience, and we appreciate the opportunity to earn your business.