Jared Higinbotham

Quick, efficient, helpful, always working on continuous improvement. Keep up the great work! I will be back. improvement. Keep up the great work! I will be back. More

by price.david9764 Verified Customer Verified Customer

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The whole team was amazing and my husband and I couldn't be more appreciative of all the outstanding people they have to help with all your car buying needs. be more appreciative of all the outstanding people they have to help with all your car buying needs. More

by andreadawnwilson29 Verified Customer Verified Customer

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Worst experience ever. I have proof pics and messages. I've owned my car 14 month the service dept has it for 11 of those 14 months. It's been horrible. Do not buy from the I have proof pics and messages. I've owned my car 14 month the service dept has it for 11 of those 14 months. It's been horrible. Do not buy from them. Patriot auto is horrible and don't care about thier customers. And trust me once you take the car home your screwed. That is if it isn't a stolen car they sell to you. Or can't get the title to. Or if it breaks down in 4 weeks. HORRIBLE PEOPLE AND ESTABLISHMENT More

by evrettkim Verified Customer Verified Customer

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I'm thinking about a a civil suit. Very very bad. And unprofessional. I have proof. Very very bad. And unprofessional. I have proof. More

by evrettkim Verified Customer Verified Customer

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Always a good experience here, friendly and quick service, good prices as well. will come back. Thank you service, good prices as well. will come back. Thank you More

by ROEHUNTER1 Verified Customer Verified Customer

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Very pleased with the quality and speed of the service. Always a pleasure getting to work together. Always a pleasure getting to work together. More

by thewoodentoolbox Verified Customer Verified Customer

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Appointment wasn’t honored. I was told I need a transmission flush for $300 but Chris Nickel said I don’t have a transmission that flushes on my model. It was a series of mistak I was told I need a transmission flush for $300 but Chris Nickel said I don’t have a transmission that flushes on my model. It was a series of mistakes along with not honoring the online appointment. I switched to Chris nickel. It’s cheaper and they tell me I have different parts than what you tried to charge me for. More

by kerri.leathers83 Verified Customer Verified Customer

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Jared was someone that took care of the customer in the midst of an awful situation. He went above and beyond. midst of an awful situation. He went above and beyond. More

by mrs.lacone Verified Customer Verified Customer

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3 Trips/5 Days - 1. Too busy reschedule 2.Deliver van. 3. Recall complete. SLOW Too busy reschedule 2.Deliver van. 3. Recall complete. SLOW More

by jgaar4875 Verified Customer Verified Customer

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Given the name and all the American flags flying, you would think they would make an effort to deliver decent service to military Veterans. However, the service has been nothing but frustrating. I’v would think they would make an effort to deliver decent service to military Veterans. However, the service has been nothing but frustrating. I’ve been attempting since August 2024 to get a seatbelt replaced, and despite numerous promises that I would be contacted when the part arrived, I’ve had to constantly follow up myself (both prior to Patriot’s purchase of Bob Moore and after) only to be told it still hasn’t arrived. I even prepaid over $400 for the service! January 2nd, 2025–still no part. I asked for a refund out of sheer frustration, and now the Service Manager says they can’t refund my credit card and will have to issue a check instead which will further delay me seeking seatbelt repair with an alternative place. More

by bspillman Verified Customer Verified Customer

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