Janphiel Rivera | Page 17

Was not what was expected. Lack of communication and long wait. Service was for an oil change, tire rotation and recall inspection. After 2 hr of waiting had to enquirer why se Lack of communication and long wait. Service was for an oil change, tire rotation and recall inspection. After 2 hr of waiting had to enquirer why service was taking so long. More

by SAGARLUTCHMAN05 Verified Customer Verified Customer

Print

June 2025. JP was very professional and friendly. He listened to my needs and provided excellent and prompt service. I was quite satisfied with my experience JP was very professional and friendly. He listened to my needs and provided excellent and prompt service. I was quite satisfied with my experience and will highly recommend this Kia East dealership and their service dept rocks! More

Print

It Took a little longer than I expected but worth the wait. Jp was personable and friendly wait. Jp was personable and friendly More

by Stevensonbrandy95 Verified Customer Verified Customer

Print

Efficient, responsive and friendly JP kept me informed along the way and returned all of my calls promptly. along the way and returned all of my calls promptly. More

by Jhfernt Verified Customer Verified Customer

Print

Janphiel was amazing, answered all of my questions. Everyone at the dealership was so helpful. Everyone at the dealership was so helpful. More

by Vivian Verified Customer Verified Customer

Print

Failed to communicate and had vehicle for 3 weeks to replace one simple control valve replace one simple control valve More

by WOLFMAN5830 Verified Customer Verified Customer

Print

JP was an amazing advisor. Kept me up to date and educate me. Keep up the good work. Kept me up to date and educate me. Keep up the good work. More

by ARELYSPR20 Verified Customer Verified Customer

Print

Everyone at this deal with shift is super. As soon as you drive in, you are taken care of don't wait but a minute to get it, get out of your car and get the car serviced. The service departmen As soon as you drive in, you are taken care of don't wait but a minute to get it, get out of your car and get the car serviced. The service department is great. They take care of everything efficiently. I've been coming to this dealership for over seven years.And have had no problems whatsoever with any other one. More

by m22lombardo Verified Customer Verified Customer

Print

Everyone was very helpful with my purchase, recalls and a slight defect the car had. Only thing I would say is they werent gery clear with many instructions or questions I would ask about insurance and how p slight defect the car had. Only thing I would say is they werent gery clear with many instructions or questions I would ask about insurance and how payment would work More

by denzelflores2004 Verified Customer Verified Customer

Print

Great communication and support throughout the process Janphiel went above and betond to make sure everything was done efficiently Janphiel went above and betond to make sure everything was done efficiently More

by DIEGOVAZQUEZ787 Verified Customer Verified Customer

Print