Jane Flesch

Felt customer service was lacking. The opportunity was lost when I said no to the service on the car because I didn’t want to put that much money into it. I would start looking for a n The opportunity was lost when I said no to the service on the car because I didn’t want to put that much money into it. I would start looking for a new car. No suggestion to call salespeople to show me cars. Then charged me a ridiculous amount for diagnostics. I left the lot and drove to another dealer and purchased a new car. More

by JABISH5 Verified Customer Verified Customer

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I recently brought my Cadillac XT4 in for service at Val Ward and I couldn’t be more satisfied with the experience. From the moment I arrived, the staff was friendly, professional, and attentive to my conce Ward and I couldn’t be more satisfied with the experience. From the moment I arrived, the staff was friendly, professional, and attentive to my concerns. My service advisor, Jane Flesh, was knowledgeable and kept me informed every step of the way. They took the time to explain what needed to be done and made sure I was comfortable with the service plan before moving forward. The work was completed in a timely manner, and my vehicle was returned to me clean and running perfectly. It’s clear that this service team takes pride in their work and values customer satisfaction. I truly appreciate the attention to detail and the extra effort they put into making sure everything was done right. Highly recommend Val Ward Cadillac if you’re looking for top-tier service and a team you can trust with your vehicle. I’ll definitely be returning for all my future maintenance needs. More

by alxpimentel03 Verified Customer Verified Customer

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good experience, Salesman was professional and friendly. Easy Process throughout. This Dealership from sales to service is top notch. Easy Process throughout. This Dealership from sales to service is top notch. More

by NICHOLAS1702 Verified Customer Verified Customer

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We are happy with Ballard Cadillac. They are professional and knowledgeable. This is too many words to have to write They are professional and knowledgeable. This is too many words to have to write More

by ANGELICACADEMYOFDANCE Verified Customer Verified Customer

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Always happy with my experience! Customer service is excellent and oil changes are quick and easy! Customer service is excellent and oil changes are quick and easy! More

by alexandra.perry Verified Customer Verified Customer

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The service advisors at the dealership are always friendly. They keep me informed as the work is being done. friendly. They keep me informed as the work is being done. More

by AMYANDTOMPOKORNY Verified Customer Verified Customer

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ValWard is the ultimate best service I've ever had. That's why I keep going back to buy. Jane & Dave are superior. Miss Dan he was a staple there for sure. That's why I keep going back to buy. Jane & Dave are superior. Miss Dan he was a staple there for sure. More

by LISA@FUSION-WELDING.COM Verified Customer Verified Customer

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Awesome customer service. Jane is exceptional. Always explains in detail what needs to be done! Jane is exceptional. Always explains in detail what needs to be done! More

by nshelton2013 Verified Customer Verified Customer

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Jane is an excellent advisor. Steve the service manager worked to find the best price for my tires. Steve the service manager worked to find the best price for my tires. More

by DINIE9016 Verified Customer Verified Customer

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They are professional,nice easy to talk to. We like them. They do good work. We like them. They do good work. More

by ANGELICACADEMYOFDANCE Verified Customer Verified Customer

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