James Whittaker
James Whittaker at Grand Subaru
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James Whittaker

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Grand Subaru

125 W Grand Ave
Bensenville, IL 60106

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5 Reviews
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5 Reviews

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5 Reviews of James Whittaker

January 30, 2022

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Employee Rating

Just purchased a 2018 Subaru Crosstrek from Grand Subaru and the experience from the moment I walked in was relaxed, enjoyable and pressure free! Mark Hoen was immediately friendly, genuine and knowledgeabl More

by coreyp15
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Hoen, Jose Carrera

Feb 01, 2022

Grand Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 15, 2021

Dealership Rating
Employee Rating

Wendy is the best! She is knowledgeable and not pushy. If she doesn’t have the answer of my question she will ask and get it. This is my 4th car in a row from Grand Subaru! More

by bobglick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2021

Grand Subaru responded

Hi Bobglick, thank you so much for your feedback! Wendy will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

May 17, 2021

Dealership Rating
Employee Rating

James was appointed to discuss financing of my new car, and options for extended warranties. He was thorough, but pushy, even after I declined repeatedly. It bordered on disrespectful, and I hope not to de More

by jpopovich522
Recommend Dealer
Yes
May 25, 2021

Grand Subaru responded

Thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please reach out at (630) 595-0250 and we will do our best to make this better. We hope to hear from you soon.

May 12, 2021

Dealership Rating
Employee Rating

Went w my 2nd continued lease of a Crosstrek - due quality of the 18' vehicle and regular service interaction. Was a pleasure to work w Gab T. - helping finding my 21' vehicle , presenting purchase op More

by jim.lietzau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

Grand Subaru responded

Hi, thank you for sharing your positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 26, 2020

Dealership Rating
Employee Rating

Everyone was great. Very helpful and on top of their game, especially considering Covid 19 issues. It was the best buying experience I've had! More

by Jan T
Recommend Dealer
Yes

Other Employees Tagged: Nealy Anderson, Afiza Abaihanova , Brandon Metz

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