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James Thomas
James Thomas at City Volkswagen of Highland

James Thomas | Page 16

Finance Manager

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

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4.8
298 Reviews

I've been in the Auto Industry since 1998 and my passion is providing my clients with the Ultimate Automotive Buying and Ownership experience.

Dealership Experience

3 yrs, 2 mos

Industry Experience

28 yrs, 4 mos

4.8

298 Reviews

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298 Reviews of James Thomas

November 29, 2024

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Employee Rating

Moises, Firas, and James were AMAZING! They helped us get into our new 2024 Tiguan. This is the 2nd vehicle we’ve purchased from Highland VW and it definitely won’t be our last. They’ve ea More

by alugo121996
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Firas Alqahef, Moises Alvarez

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Dec 01, 2024

City Volkswagen of Highland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Highland are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 13, 2024

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Employee Rating

He was very professional and very thorough with me and my wife. Best salesman I dealt with. More

by Djcharam
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moises Alvarez

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Nov 14, 2024

City Volkswagen of Highland responded

Thanks for your feedback on your recent visit to City Volkswagen of Highland. It's great to hear that we were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 02, 2024

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Employee Rating

This dealership was very pleasant and helpful to their customers. Made it happen. Grateful, blessed. More

by MONEKABELL617
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Stone

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Nov 05, 2024

City Volkswagen of Highland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! James and our team here at City Volkswagen of Highland are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 01, 2024

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Employee Rating

Very helpful Great energy very positive Highly recommend can’t go wrong with the service More

by ernsimp1165
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers

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Nov 01, 2024

City Volkswagen of Highland responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 29, 2024

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Employee Rating

Moises was an absolute pleasure to deal with at Highland VW. By far, the easiest and least stressful car buying experience I’ve had. I highly recommend both the dealership, and Moises if you are looking for More

by J316s625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moises Alvarez

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Oct 30, 2024

City Volkswagen of Highland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Moises and our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 26, 2024

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Im so glad Moises was the salesman we did business with. If I could give him 10 stars I would. We are happy we made the drive from Illinois to Indiana ... well worth the trip. We will definitely consider ci More

by Jimcook1625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moises Alvarez

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Oct 27, 2024

City Volkswagen of Highland responded

Thank you, Jim, for taking the time to share your thoughts on working with Moises and our team. We're glad to hear we delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 19, 2024

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Moises was a great salesman. He worked hard to provide a great deal and get me driving today. More

by Ameerahlangston
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moises Alvarez, Russell Howard, Aaron Austin

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Oct 20, 2024

City Volkswagen of Highland responded

Thank you, Ameerah, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Moises and our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 19, 2024

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Employee Rating

Nice. John was very knowledgeable about the vehicle. He made my decision to purchase a new vehicle easy. More

by TCOLEMAN4175
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Stone

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Oct 19, 2024

City Volkswagen of Highland responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. John and the team are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 19, 2024

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Employee Rating

I came in with doubt in vw as I just came out of an horrible experience! These guys have changed my view and given me back hope in the vw brand! Thank you! More

by PLIVINGSTON6190
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Howard, Mike Logan

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Oct 19, 2024

City Volkswagen of Highland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 12, 2024

Dealership Rating
Employee Rating

Mike Explained all the features and Made sure I knew how to use them. He welcome me to come back if I I have any questions or concerns Mike sold me several cars so I felt very confident in his recommendati More

by Wendy1225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Capparelli , Firas Alqahef, Moises Alvarez, Russell Howard, Jeremi Marsh, Mike Pazda

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Oct 12, 2024

City Volkswagen of Highland responded

Thank you, Wendy! Here at City Volkswagen of Highland, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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