James Ryder
James Ryder at INFINITI of Hoffman Estates
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James Ryder

Sales Manager

INFINITI of Hoffman Estates

1075 W Golf Rd
Hoffman Estates, IL 60169

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4.4
21 Reviews
4.4

21 Reviews

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21 Reviews of James Ryder

November 25, 2024

Dealership Rating
Employee Rating

Joel Gappa was amazing to work with from start to finish. He made the entire process easy and the service was top notch. I would highly recommend Joel to anyone and would for sure work with him again for fut More

by Lorkeng7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Gappa, Stan Mulica

Nov 26, 2024

INFINITI of Hoffman Estates responded

Thank you for the opportunity to earn your business and for the feedback on our team member. Congratulations on your new vehicle.

September 21, 2024

Dealership Rating
Employee Rating

Joel was so helpful and friendly and also a great communicator! He made the buying process from out of town easy! More

by Gina Smoyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Gappa, Stan Mulica

Oct 14, 2024

INFINITI of Hoffman Estates responded

Thank you!

June 04, 2024

Dealership Rating
Employee Rating

I just bought an Infinity QX60, and I’ve got to give a huge shoutout to Joel Gappa for making it such a great experience. From the minute I walked into the dealership, Joel was friendly, knowledgeable, an More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Gappa , Marcin Dobski

Jun 05, 2024

INFINITI of Hoffman Estates responded

Thank you! Joel has over 28 years experience and definitely goes the extra mile for his customers.

May 15, 2024

Dealership Rating
Employee Rating

Inviting, honest, professional, friendly not pushy. My experience here was outstanding and far from the typical interaction that "car sales" brings to mind. I feel everyone I interacted with was more c More

by Chuck9144
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Gappa, Stan Mulica , Marcin Dobski

Jun 17, 2024

INFINITI of Hoffman Estates responded

Congratulations on your new vehicle and thank you for giving us the opportunity to earn your business.

May 01, 2024

Dealership Rating
Employee Rating

Verbal agreement over the phone or through texts or email means nothing to them!! They just want you to come in with already agreed price out the door, but when you show up they add few more thousands on ev More

by D
Purchase Time
Recommend Dealer
No

Other Employees Tagged: John SyGaco

February 27, 2024

Dealership Rating
Employee Rating

I stopped in to take a test drive of the Infiniti QX50 the moment I walked in the dealership I was greeted with smiles and extremely impressed on how nice the dealership was. My test drive was with Alec a More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcin Dobski, Alec Olney

Feb 29, 2024

INFINITI of Hoffman Estates responded

Thank you for your kind words in your five star buying experience from INFINITI of Hoffman Estates.

February 16, 2024

Dealership Rating
Employee Rating

Out of state customer here and Joel made the process so easy. Great communication along with custom videos. More

by Pjphjapo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Gappa , Marcin Dobski

Feb 20, 2024

INFINITI of Hoffman Estates responded

We do our best to provide a five star experience and appreciate you trusting INFINITI of Hoffman Estates with your out of state purchase.

February 13, 2024

Dealership Rating
Employee Rating

Joel was a pleasure to work with and the next car purchase I make will be with him! Knowledgeable, kind and not pushy at all. Him and James were both exactly what you wish everyone was like in the More

by saestes33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Gappa

Feb 20, 2024

INFINITI of Hoffman Estates responded

Congratulations on your new vehicle and thank you for letting us know how we did!

January 27, 2024

Dealership Rating
Employee Rating

he was courteous, thoughtful and knowledgeable, and seem to have customers best interest at heart with an element of kindness. That was awesome. More

by GE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2024

INFINITI of Hoffman Estates responded

Thank you for sharing.

October 28, 2023

Dealership Rating
Employee Rating

Worked with me very well to obtain and manage my payments for something I wanted More

by Tommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Romano

Oct 30, 2023

INFINITI of Hoffman Estates responded

Thanks!

1

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