James Phillips

4 visits to fix one problem with broken speakers One time with sales 3 times with service time with sales 3 times with service More

by charlesdetillieux Verified Customer Verified Customer

Report | Print

Christian was so great to work with, very friendly and got us a great deal! got us a great deal! More

Report | Print

Great Dealership! The staff was friendly and helpful. Audi Fort Lauderdale really cares about their customers. The staff was friendly and helpful. Audi Fort Lauderdale really cares about their customers. More

by Audi 44 Verified Customer Verified Customer

Report | Print

Purchased a 25 Q3 and overall it was a good experience. Loved working with Charlie in Sales. However James in Finance was NOT a good experience. I spent over an hour in the office as James did not have the Loved working with Charlie in Sales. However James in Finance was NOT a good experience. I spent over an hour in the office as James did not have the current promotional financing offers correct and after 3 attempts and speaking to management, finally figured it out. I opted to not finance after the terms were higher than expected. His final sales numbers were off and I found this error and corrected it. He then aggressively pushed the care packages without any documentation. After feeling I got bullied into something I may or may not want, I went in the next day and complained and the care package brochures magically appeared and had to sit in the office again for an extended time while he refunded me and re-did the paperwork. Very frustrating experience and WARNING to read the fine print, ask for the care package documentation, and check the figures. Everyone else at the dealership was great. James was not. Maybe he was having a bad day... More

Report | Print

Very good. Nice people, undrstanding, not pushy. I'd recomend this dealership to everybody. Good selection. Nice people, undrstanding, not pushy. I'd recomend this dealership to everybody. Good selection. More

by DEPOTDEE Verified Customer Verified Customer

Report | Print

I had a very pleasant experience with Audi Fort Lauderdale. They helped me get out of a very bad situation. I can always depend and rely on them for anything. I send out huge thank you to Steve Cat Lauderdale. They helped me get out of a very bad situation. I can always depend and rely on them for anything. I send out huge thank you to Steve Catalo, Abbas Masri and James Phillips. More

by Lance-cotton Verified Customer Verified Customer

Report | Print

I had an excellent experience at Audi Fort Lauderdale, thanks to Frank. He was incredibly helpful, knowledgeable, and professional throughout the entire process. Frank made me feel comfortable and never o thanks to Frank. He was incredibly helpful, knowledgeable, and professional throughout the entire process. Frank made me feel comfortable and never once applied any pressure to make a purchase, which I really appreciated. It was clear he genuinely cared about helping me find the perfect car that suited my needs rather than just making a sale. More

Report | Print

I would like to give a HUGEEEEE thank you to the entire Audi Fort Lauderdale. However, I had the pleasure of being assisted by Christian, Charlie, and James. The teamwork was phenomenal. With coming in aft Audi Fort Lauderdale. However, I had the pleasure of being assisted by Christian, Charlie, and James. The teamwork was phenomenal. With coming in after 6pm and the staff being so patient and staying after hours until about 9pm to make sure everything was perfect. They were very friendly, accommodating and with the time they were in no rush to try and get me out the dealership faster or with a crampy deal. They did their absolute best making sure I was satisfied and left with the car I wanted. Thank you guys so much. More

Report | Print

fast and efficient way of handeling the car and a loaner witch was a huge plus and very much appreciated witch was a huge plus and very much appreciated More

by BARTA.ALPAR Verified Customer Verified Customer

Report | Print

James is very knowledgeable, precise, concise with a superb personality! Thanks a Million for being so efficient! superb personality! Thanks a Million for being so efficient! More

Report | Print