

Dealership Experience
7 yrs, 8 mos
Industry Experience
7 yrs, 8 mos
43 Reviews
Write a Review43 Reviews of James Pena
August 05, 2025
Fantastic service from beginning to end! Everyone and ESPECIALLY Doug were nice, not overly pushy and made me feel welcome. From allowing me one on one time with the truck to look it over to Everyone and ESPECIALLY Doug were nice, not overly pushy and made me feel welcome. From allowing me one on one time with the truck to look it over to the easy explanation of the financing. I have been to this dealer over and over through the years and decided to buy a truck today and I am so very glad I did! More

Other Employees Tagged: Michael DeSalvo, Doug Friedman
July 31, 2025
They accomplished my oil change and modified my schedule for a later pickup. Thank you for a later pickup. Thank you More
Other Employees Tagged: Chris Adams
July 31, 2025
Dealership is professional and the staff is great this our third car bought from them.. Alphas are great one drive and you’re hooked. Doug is a pleasure to work with.his easy going approach makes buying e our third car bought from them.. Alphas are great one drive and you’re hooked. Doug is a pleasure to work with.his easy going approach makes buying easy. He knows his product and really believes in it. More

Other Employees Tagged: Doug Friedman
July 28, 2025
Kylie was a wonderful consultant and their finance dept was outstanding as well. Really great people and I would definitely buy from them again was outstanding as well. Really great people and I would definitely buy from them again More
Other Employees Tagged: Kylie Jenkins
July 26, 2025
This dealership has very considerate employees who do not keep you waiting unlike other dealerships or wondering where the salesperson or finance person has disappeared to in the middle of the sale. They are keep you waiting unlike other dealerships or wondering where the salesperson or finance person has disappeared to in the middle of the sale. They are very attentive to your needs and tell you what's going on during every step while you are negotiating your car deal. All the paperwork is handled smoothly and efficiently, and they get back to you very quickly on texts and phone calls. I highly recommend buying a car from them. We drove 2 hours to this dealership because the price was so much better than where we live. More
Other Employees Tagged: Doug Friedman
July 26, 2025
Mike and His staff were very helpful throughout the entire purchase process especially since I was out of there area. entire purchase process especially since I was out of there area. More
Other Employees Tagged: Michael DeSalvo, Kylie Jenkins, Hannah Ashley
July 16, 2025
What another great buying experience from Alfa Romeo of Strongsville! This is my second Giulia and Doug Friedman was my sales consultant. His approach, attentional to detail and professionalism are at anot Strongsville! This is my second Giulia and Doug Friedman was my sales consultant. His approach, attentional to detail and professionalism are at another level. A true professional! I also had the joy working with the GM Mike DeSalvo, and he will go out of his way to make sure that your buying experience is truly sensational. The service department and the finance department are another home run! Thank You again to Doug & Mike! More

Other Employees Tagged: Michael DeSalvo, Chris Adams, Doug Friedman
July 11, 2025
Alfa Romeo of Strongsville is by far the best automobile dealership I've ever dealt with. Without exception, the staff is first rate. Their commitment to customer service is beyond reproach! dealership I've ever dealt with. Without exception, the staff is first rate. Their commitment to customer service is beyond reproach! More

Other Employees Tagged: Michael DeSalvo, Chris Adams, Doug Friedman



