James Nystrom | Page 2

Comfortable, No-pressure Transaction Attentive but not pushy. Our numbers for the new truck and our trade were not far apart to begin with and negotiations took all of about 10 minutes to Attentive but not pushy. Our numbers for the new truck and our trade were not far apart to begin with and negotiations took all of about 10 minutes to get what we were looking for. Left feeling we got a very fair deal. James Nystrom was very helpful in locating a vehicle that matched our wants. Once we made the decision, James diligently made sure everything was in order. Veda Simpson was very nice in presenting some optional items. Her honesty and straightforwardness got us exactly what we needed; nothing more, nothing less. Omar Hernandez was also very upfront with which warranty packages presented the best value and how we could piece together coverage to fit our needs. The truck arrived clean and with a full tank of gas. James carefully reviewed the use of all the features and made sure we had no unanswered questions. All in all, we are confident in having received a good deal from Ted Britt Chevrolet and have no buyer's remorse whatsoever. More

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Great deal with great people! We purchased a 2015 Suburban and had a great experience with Ted Britt Chevrolet. Anthony Saunders and Garrett Keene were very helpful with getting th We purchased a 2015 Suburban and had a great experience with Ted Britt Chevrolet. Anthony Saunders and Garrett Keene were very helpful with getting the right car for us and making sure all of the features we were looking for were included. They kept us informed every step of the way and made us feel comfortable with the process. We had a great experience with Donald KIm, who got us a better financing rate than we had already arranged with a bank. Donald explained all of the details and was pleasant to work with. After our car was ready, Garrett and James Nystrom took the time to show us how all the features worked and answer all of our questions. We would highly recommend Ted Britt Chevrolet! More

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Amazing customer service I'm 45 years old and I've purchased many cars in my day. This bye far is the quickest and most professional experience that I've had purchasing any ve I'm 45 years old and I've purchased many cars in my day. This bye far is the quickest and most professional experience that I've had purchasing any vehicle. GREAT JOB TO THE TED BRITT TEAM. You have my service for life. Thanks Andre More

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So Satisfied I was thoroughly impressed with the level of customer service I received at Ted Britt Chevrolet in Sterling, VA. The team really made my car buying ex I was thoroughly impressed with the level of customer service I received at Ted Britt Chevrolet in Sterling, VA. The team really made my car buying experience easy and fun. Check them out!!! More

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Very happy trade and purchase experience Very happy with our trade and purchase experience at Ted Britt Chevrolet. Our sales consultant James Nystrom is a true professional, a pleasure to wor Very happy with our trade and purchase experience at Ted Britt Chevrolet. Our sales consultant James Nystrom is a true professional, a pleasure to work with. We first communicated via email and phone and made an initial trip just for a test drive. James respected how we wanted to proceed with this and didn't pressure us to deal before we were ready. He and his manager Angel worked with us to meet the financial goals we had in mind for the transaction, we felt we received a fair deal that worked for us. Donald Kim was also great.... we already had an approved loan from our credit union that I didn't feel he could beat, but he did! So that also worked out well for us. Overall we are very happy with Ted Britt Chevrolet and will likely be visiting them in a few years when we are ready to replace our Chevy Malibu. More

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I couldn't ask for more. I knew Angel Gammons from when I purchased my last vehicle, he was great at finding exactly what i wanted then, still great now. Angel was my sales ma I knew Angel Gammons from when I purchased my last vehicle, he was great at finding exactly what i wanted then, still great now. Angel was my sales manager, James Nystrom was my salesperson. He helped me figure out exactly what I wanted, and retained a great attitude even when my daughter started throwing a huge fit. Donald Kim rounded out our great experience during the finance part, he explained all of the warranties and helped us figure out the ones that would best suit our needs. I cannot recommend these gentlemen highly enough. More

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James Nystrom & Omar Hernandez were GREAT!! James and Omar were great. James even came in on his day off to help me with picking up my car. I would Highly recommend these guys!! James and Omar were great. James even came in on his day off to help me with picking up my car. I would Highly recommend these guys!! More

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New car Everyone was very pleasant to work with. My only issue is with GM itself before I even drove the car off the lot a part must be replaced which will ta Everyone was very pleasant to work with. My only issue is with GM itself before I even drove the car off the lot a part must be replaced which will take 2 or 3 weeks. Everyone at the dealership was very professional. The quality of work I rated 3 to move on More

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2015 Traverse James was excellent to work with. He even convinced my young adult children, Ruby and Eddie, that he was such a nice guy that they will get a car fro James was excellent to work with. He even convinced my young adult children, Ruby and Eddie, that he was such a nice guy that they will get a car from him when they are ready to buy. James called me to follow-up to see how we were doing with the new Traverse. This was the most enjoyable experience that I have had buying a car in the last 45 years. Virginia Brown More

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