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James McIntyre

Overview Reviews (262) Inventory (193)

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James McIntyre

Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.9

262 Reviews

Overview Reviews (262) Inventory (193)

4.9

262 Reviews

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262 Reviews of James McIntyre

January 11, 2026

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Employee Rating

Great customer service. The shuttle is very helpful! Reliable service dept. I trust them to service my vehicle The shuttle is very helpful! Reliable service dept. I trust them to service my vehicle More

by DMASSUK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, Alecia Pack, Michael Souter

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Jan 12, 2026 -

Dover Honda responded

Hi Massuk! We're grateful for your feedback! It's wonderful to know our shuttle service has been so helpful for you at Dover Honda. Thank you for choosing Dover Honda and sharing your five-star experience with us! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

January 08, 2026

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Employee Rating

Great service center! This is the reason I bought my new car there. Best Honda dealership around. This is the reason I bought my new car there. Best Honda dealership around. More

by Patty

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, Michael Souter

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Jan 12, 2026 -

Dover Honda responded

Patty, we’re happy to hear that our service center made such a great impression and inspired you to purchase your vehicle with us. We truly appreciate your support and recommendation! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

January 05, 2026

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Employee Rating

I was a drop-in but they immediately helped solve my problem with a driver's side broken visor. While I was very grateful for the help, I was astonished at the $400+ tab for the replacement. problem with a driver's side broken visor. While I was very grateful for the help, I was astonished at the $400+ tab for the replacement. More

by csels

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, Alecia Pack, Michael Souter

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Jan 06, 2026 -

Dover Honda responded

We’re grateful to see your five-star review, and we’re delighted the team was able to help you out. At the same time, we’re sorry to read that you’re unhappy with our prices. If you’d like to discuss this further, please give us a call directly. Thank you, csels. - The Dover Honda Team Sincerely, Dover Honda Dover, NH www.DoverHonda.com

January 03, 2026

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Employee Rating

I have zero negative things to say, Always friendly and service was great. Will be back for sure service was great. Will be back for sure More

by DKILEY1288

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 05, 2026 -

Dover Honda responded

Hi Kiley! Thank you for leaving us this five-star review and for your kind words about our service team at Dover Honda! We'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

December 31, 2025

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Got in quickly. Notified in a timely manner that my car was done! Like the reward program Notified in a timely manner that my car was done! Like the reward program More

by bec4444

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 31, 2025 -

Dover Honda responded

Thank you for the positive feedback about your recent visit with the Dover Honda team! We appreciate your business and look forward to seeing you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

December 27, 2025

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This is my third lease from Dover Honda. It is always a no-hassle purchase and I always make sure I go through Charlie Lawrence. He is the best. It is always a no-hassle purchase and I always make sure I go through Charlie Lawrence. He is the best. More

by Eric

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charley Lawrence

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Dec 30, 2025 -

Dover Honda responded

Eric, congrats on your third lease with Charlie! We’re honored to provide you with such a seamless experience, thank you for continuing to choose Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

December 26, 2025

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My experience was very positive. The employees who I spoke with were very helpful and professional. The employees who I spoke with were very helpful and professional. More

by markedwards134

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, Alecia Pack, Michael Souter

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Dec 26, 2025 -

Dover Honda responded

Hi Marke! Thank you for leaving us this five-star review and for your kind words about our service team at Dover Honda! We'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

December 20, 2025

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Employee Rating

Very satisfied with scheduling, loaner car and very and helpful service men. No complaints about anything. Thank you. helpful service men. No complaints about anything. Thank you. More

by JMSTEVENS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, Alecia Pack, Michael Souter

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Dec 22, 2025 -

Dover Honda responded

Thank you for choosing Dover Honda, and for sharing your perfect feedback about our team! We look forward to your next visit. Please have a wonderful day. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

December 19, 2025

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Employee Rating

greatest dealership to ever dealership. always recommend them to friends and acquaintances. always pleasant, period. always recommend them to friends and acquaintances. always pleasant, period. More

by TCARRIERK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, Alecia Pack, Michael Souter

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Dec 19, 2025 -

Dover Honda responded

Thank you for the glowing review! We truly appreciate your continued support and recommendations. We’ll see you next time at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

December 19, 2025

Dealership Rating

Employee Rating

I have been going here for years since I bought my pilot six years ago. The staff is very friendly, knowledgeable and efficient. I appreciate the text I receive in the waiting room as a way of communicatin six years ago. The staff is very friendly, knowledgeable and efficient. I appreciate the text I receive in the waiting room as a way of communicating if I have any questions and for updates. I also feel the prices are generally in the ballpark of other competitors. More

by DCMAAHS5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, Alecia Pack, Michael Souter

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Dec 22, 2025 -

Dover Honda responded

Thank you for being a loyal customer and for sharing this thoughtful review! We truly appreciate your business and look forward to seeing you again in the future here at Dover Honda. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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