James Mangene

Everyone from the sales person to the financial manager where fantastic. The sales manager came over and introduced himself and they brought me back to the service department to introduce me to the service where fantastic. The sales manager came over and introduced himself and they brought me back to the service department to introduce me to the service department manager. Everyone was very polite and informational, it was a great experience. More

by mkvumbaco Verified Customer Verified Customer

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Jim was excellent! Great product knowledge. Dealership clean and staff very helpful. They made it easy to go home with my trguck Great product knowledge. Dealership clean and staff very helpful. They made it easy to go home with my trguck More

by plcdmd Verified Customer Verified Customer

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They were very helpful and patient they explained all the features of the vehicle and how to operate them they explained the waranty and were ver patient in helping us to change insurance company’s jim was m features of the vehicle and how to operate them they explained the waranty and were ver patient in helping us to change insurance company’s jim was more than helpful he went above and beyond thank you Hongjie li More

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Great,great service but took too long for a lof and rotation but great service! rotation but great service! More

by gregfor Verified Customer Verified Customer

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James was a pleasure to work with. The whole purchase experience was quick and painless. I would highly recommend Scranton motors. The whole purchase experience was quick and painless. I would highly recommend Scranton motors. More

by dennis96 Verified Customer Verified Customer

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James and the service team Frank and Beverly are great at taking care of us. taking care of us. More

by Rodriguez Verified Customer Verified Customer

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Thank you so much to all guys to help me enjoy this beautiful car. I recommended yo guys beautiful car. I recommended yo guys More

by victor.alberca Verified Customer Verified Customer

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James was terrific handled everything from the first phone call till I arrived,test drived the truck and drove it home phone call till I arrived,test drived the truck and drove it home More

by krammer922 Verified Customer Verified Customer

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Salesman did an outstanding job. Had issues with rear rims. Both management and service departments were completely uncooperative. They offer of fixing the rim and a $500 credit if r Had issues with rear rims. Both management and service departments were completely uncooperative. They offer of fixing the rim and a $500 credit if rims couldn't be fixed is inadequate towards the new rims which cost roughly $2300. That is in spite of review of photographs from when we had first looked at the truck that showed the damage both of those rims. It was incredibly difficult to deal with service manager when his mind was already made up about the damage to the rims prior to our arrival. Mr. Zeidenberg, in my opinion, is not management material especially considering his prior background. Being a family run business we were hoping to support another family run business where we buy three vehicles for our fleet every year. However for a firm who paid for a vehicle in full, and the abysmal treatment we received from Mr. Zeidenberg, we will never return to Scranton Motors again. Nor would ever recommend to this dealership to friends, family, and colleagues. In fact we would recommend against using them all together as a result of the despicable treatment Mr. Zeidenberg subjected us to when we first approached him over this issue. We have gone to a different dealership locally who have been exponentially more helpful in resolving the issues we encountered with a brand new vehicle. More

by PCAPALBO0 Verified Customer Verified Customer

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James and the team at Scranton were curious and helpful. No pressure sales.very easy process No pressure sales.very easy process More

by denisewheeler1972 Verified Customer Verified Customer

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