James Hutcherson
James Hutcherson at Bryan College Station Toyota
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James Hutcherson

Sales Consultant

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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3.4
5 Reviews
3.4

5 Reviews

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5 Reviews of James Hutcherson

March 08, 2025

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Employee Rating

knowledgeable and friendly staff are always eager to help you get the right vehicle or the right service. More

by dustinminor1970@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Bryan College Station Toyota responded

Thank you for the great feedback! We’re glad to hear that our knowledgeable and friendly staff were able to help you find the right vehicle and service. We appreciate your kind words! Customer Relations Manager customerservice@purdygroupusa.com

November 18, 2024

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Employee Rating

Brianna and finance department did a good job. However, vehicle itself was not delivered properly. It was dusty inside, there were still crumbs from whoever was driving before. I’m not sure whose More

by Konstantin Nefedov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brianna Perez, Aaron Douglas

Nov 18, 2024

Bryan College Station Toyota responded

We're glad to hear that Brianna and our finance team provided you with excellent service. However, we apologize for the issues you encountered with your vehicle delivery. This is not the experience we want our customers to have, and we appreciate you bringing these concerns to our attention. If there's anything else we can do to resolve these issues or assist you further, please don't hesitate to reach out directly. We value your business and are committed to ensuring you're fully satisfied with your purchase. Customer Relations Manager customerservice@purdygroupusa.com

November 08, 2024

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Employee Rating

Jessie did a outstanding job we bought two trucks and he walked us through all the details about the trucks he want all out to get us the great payments on them he really it in spurring he’s a great team le More

by yvonnewoods1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Bryan College Station Toyota responded

We appreciate your feedback on Jessie's outstanding service! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

October 17, 2024

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Employee Rating

The experience was perfectly fine but it all should have been done in one day not a phone call after I left to come back because they got the price I was asking for. More

by angeldestiny0808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cheyenne Black, Rick Vernon

Oct 18, 2024

Bryan College Station Toyota responded

Thank you for your feedback. We're glad to hear your experience was generally fine, but we sincerely apologize for the inconvenience of having to return due to the pricing issue. We strive for efficiency and clear communication, and your input helps us improve. We appreciate your understanding and hope to provide a more seamless experience in the future.

October 06, 2024

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Employee Rating

Lies, lies and more lies with your finance person. I was treated like I am an idiot. I’ll never go back for anything. Unfortunately my 13 year old son had to see it all, so what kind of impression More

by FLYINBB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cheyenne Black

Oct 07, 2024

Bryan College Station Toyota responded

I’m truly sorry to hear about your experience and the way you felt during your visit. It's never our intention to make anyone feel disrespected, especially in front of family. I understand how frustrating this must have been, and I sincerely apologize for the impression it left on both you and your son. We take feedback like yours seriously, as it helps us improve our service. I’d like to understand more about what happened and work towards a resolution. If you’re open to it, please reach out to me directly at rchandler@purdygroupusa or 979-776-0404. Your experience matters to us, and I’d appreciate the opportunity to make things right. Rusty Chandler General Manager

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