James Herrera

James was amazing to work with for our Lexus RX lease. He was extremely responsive by communicating with us through text. He was honest and transparent which made me trust the process. Some car dealership He was extremely responsive by communicating with us through text. He was honest and transparent which made me trust the process. Some car dealerships do not make it easy for people to get pricing and will only discuss when you physically appear in person. Not the case with James and Rallye. When we came in to finalize the paperwork, we completed everything in record time. This showed me how organized and well-managed this dealership is. The Finance Manager, Paul, was also helpful and gave us a comprehensive rundown of what we were signing. They respected our time and made everything easy for us. I highly recommend reaching out to Rallye Lexus and working with James. More

Report | Print

Always a pleasure to work with the staff. I've owned Lexus cars from this dealer for over 15 years. Sales and service staff are very helpful and patient. I've owned Lexus cars from this dealer for over 15 years. Sales and service staff are very helpful and patient. More

by ALEXZARB Verified Customer Verified Customer

Report | Print

James and Caleb were excellent to work with. dealership is nice and very responsive and easy to work with. dealership is nice and very responsive and easy to work with. More

Report | Print

My wife and I made our first contact with James Herrera on Saturday 3-15 2020 while in the showroom. .James was the most pleasant salesman I have ever dealt with in many years of buying cars. He was extrem on Saturday 3-15 2020 while in the showroom. .James was the most pleasant salesman I have ever dealt with in many years of buying cars. He was extremely patient and informative in describing the Rx350 we there to see. He was above and beyond in describing all the new technology to us. James then let my wife take a test drive for another 45 minutes, which solidified our decision on the vehicle. I told James we would talk the next day. We purchased the vehicle on Sunday with very little but very fair negotiation. This was our fourth purchase of a Lexus and the experience with James and his colleagues exceeded all expectations. The pickup of the vehicle was superb and they even had a technology expert ( Jose) spend an hour with us going over the complexities of the technology setup. I have now recommended two potential buyers to Rallye and of course to contact James. If you want to be treated with respect and dignity, which is rare in this business, Go to Rallye and see James Herrera. More

Report | Print

I’ve known Joanna for years and she is great to work with. She knows her job and does it professionally and makes the experience easy for her customers. I’ve been using this dealership for almost 40 ye with. She knows her job and does it professionally and makes the experience easy for her customers. I’ve been using this dealership for almost 40 years now and Iv’ve never had an issue. More

by PLVIKING Verified Customer Verified Customer

Report | Print

One of the most pleasant experiences I’ve ever had in a car dealership. Professional and informative. I will never buy anywhere else! car dealership. Professional and informative. I will never buy anywhere else! More

by MPBRY Verified Customer Verified Customer

Report | Print

Went in for a no cost service and was told that - coincidentally - there was a nail in my tire and I needed a new tire, which of course cost a lot of money. Then, the wait was extra long because it coincidentally - there was a nail in my tire and I needed a new tire, which of course cost a lot of money. Then, the wait was extra long because it appeared that the mechanics were on a break for lunch! Snacks at that time were only gummy candy things. The Lexus dealer on 110 in Farmingdale always has bagels or donuts. By the time we left we were irritated, annoyed and hungry. More

by GREENTAG Verified Customer Verified Customer

Report | Print

James had good communication throughout the process and was very transparent and followed through as stated. was very transparent and followed through as stated. More

by JUSTIN.GRITTER Verified Customer Verified Customer

Report | Print

they are very helpful and knowdge about the vehicle we were looking for and also help me to get finance were looking for and also help me to get finance More

by KURIJOJI Verified Customer Verified Customer

Report | Print

Everything about this car purchase experience was professional and value added. Thank you very much Rallye! professional and value added. Thank you very much Rallye! More

by TIMFINNEGAN Verified Customer Verified Customer

Report | Print