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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs | Page 122

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
1,229 Reviews
4.8

1,229 Reviews

Write a Review

1229 Reviews of James Fuhs

January 20, 2024

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Employee Rating

James was very professional and ensured I was well taken care of. 10/10 experience working with James! More

by GLITCH02
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2024

Folsom Lake Ford responded

I am so glad we could take care of all of your needs at Folsom Lake Ford. Thank you for giving this feedback; I will be sure to share it with the team! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 20, 2024

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Folsom lake ford is the only dealer in the whole country that I trust. I have had three different trucks and vans serviced with them and they go above and beyond. They have highly experienced techs and can More

by IAN.MEMORY.RN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2024

Folsom Lake Ford responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and I am thrilled to know our team went above and beyond. If you have any additional comments and/or questions, please feel free to contact us directly! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 20, 2024

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Perfect service and communication excellent customer service and the tech was on time and finished without issues More

by ARMIN.BECK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2024

Folsom Lake Ford responded

Thank you for taking the time to leave this 5-star rating, Armin! We hope to work with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 20, 2024

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Employee Rating

I was able to get in and out of there quickly! Fantastic service! Thank you so much! More

by Jeremiah
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Recommend Dealer
Yes
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Jan 25, 2024

Folsom Lake Ford responded

We love hearing from our customers, so thank you for taking the time to write this glowing review, Jeremiah! It's wonderful to hear that our staff at Folsom Lake Ford was able to provide you with a fantastic service! I really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 20, 2024

Dealership Rating
Employee Rating

Service was great. James was the best & helped me by providing me information about my Edge I had no idea how to obtain! More

by SPYLADY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 25, 2024

Folsom Lake Ford responded

Thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Folsom Lake Ford. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 20, 2024

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Employee Rating

The service advisor was friendly and knowledgeable. She coordinated the service with a minor repair so I wouldn’t have to go back. Excellent service!!! More

by edschmidt12
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Brigitte

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Jan 25, 2024

Folsom Lake Ford responded

Thank you for the wonderful rating! We greatly appreciate your time with us and feel free to see us again if we can be of any assistance. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 19, 2024

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Employee Rating

As always team completed the work quickly and efficiently. We would like to thank the Folsom Lake team. More

by ROBATHOME
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Recommend Dealer
Yes
Print
Jan 24, 2024

Folsom Lake Ford responded

Thank you so much for your glowing review, Rob! I'm delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 19, 2024

Dealership Rating
Employee Rating

excellent. The tech was thorough and courteous. Checked my batteries and found needing replacement. Very thankful! More

by DEAN.WOLFF
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Jan 24, 2024

Folsom Lake Ford responded

Thank you for providing this amazing feedback, Dean! Our team really appreciates your comments and I hope that you will visit us again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 18, 2024

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Employee Rating

Luis the service associate was friendly & very helpful. I came in for a recall issue & he found another recall to be done. I also told him about the slight battery issue I was having & that the auto sta More

by erwinheieck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Legarda

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Jan 24, 2024

Folsom Lake Ford responded

Erwin, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luis and our service team. If there is anything more that we can do, please come back and see us again. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 17, 2024

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Employee Rating

They provide great service each time we go in. We come all the way from Wheatland because Folsom lake ford provides such excellent service! More

by TLYNNGARCIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 22, 2024

Folsom Lake Ford responded

I sincerely appreciate your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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