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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
1,019 Reviews
4.8

1,019 Reviews

Write a Review

1019 Reviews of James Fuhs

November 21, 2025

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The only place I trust to bring my car, No headache, always on time, amazing consumer service. More

by BEDAFAMILY
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Gayle Blackwell, Ernest Arvin, Matt Furnhoff

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Nov 21, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you trust Folsom Lake Ford for your car needs and appreciate your kind words about our timely service and amazing customer care. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 21, 2025

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Always a pleasure interacting with a great staff. Courteous, competent, and always professional. If you need good service, this is the place for your Ford. More

by KENWYMAN
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Recommend Dealer
Yes
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November 20, 2025

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I have always received great service from the Folsom Lake Ford Service Dept. All service reps are very knowledgeable and friendly. More

by Mcdave
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: James Willis

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Nov 20, 2025

Folsom Lake Ford responded

Thank you for your wonderful feedback! We greatly appreciate your kind words about our service department and our knowledgeable and friendly team. It's always our goal at Folsom Lake Ford to provide top-notch service to our customers. We look forward to seeing you again for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 20, 2025

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Wry good customer service. Just a little annoyed by how often I need to take my vehicle in. Being an hour away makes it inconvenient. More

by TYLERSCALES63
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Recommend Dealer
Yes
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Nov 21, 2025

Folsom Lake Ford responded

Thank you for your feedback. I appreciate your kind words about our customer service and understand that the distance can be inconvenient. Please feel free to contact Folsom Lake Ford if there's anything we can do to help make your visits smoother. We value your business and look forward to serving you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 18, 2025

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Great service experience. Man at the desk needs to be promoted immediately. Very helpful, energetic and respectful More

by rkoutnik
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Recommend Dealer
Yes
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Nov 19, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear about your great service experience at Folsom Lake Ford. I appreciate your kind words about our team member, and your feedback will definitely be shared. We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 16, 2025

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The service provided was professional, timely, and of high quality. I look forward to future service contact. More

by Jon S.
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Recommend Dealer
Yes
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Nov 16, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Jon! I'm glad to hear that you found the service at Folsom Lake Ford to be professional, timely, and of high quality. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 15, 2025

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Was provided with great service and was explained my options and was provided with recommendations. More

by JMENDOZACRUZ.11
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2025

Folsom Lake Ford responded

Thank you for your positive review! I'm thrilled to hear that you received great service and found our recommendations helpful. At Folsom Lake Ford, we strive to ensure our customers feel informed and supported in their decisions. We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 15, 2025

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Quick service, friendly staff. The waiting area is clean and had snack available. Easy no hassle. More

by DOWHAT2WHOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I'm delighted to hear that you had a quick and hassle-free experience at Folsom Lake Ford. It's great to know you enjoyed our clean waiting area and friendly staff. We appreciate your feedback and look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 14, 2025

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My customer service experience here has always been very positive. The employees are top notch and they always go above and beyond More

by MJAMESM007
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that your customer service experiences at Folsom Lake Ford have been positive and that our team has consistently gone above and beyond for you. I appreciate your kind words, and we look forward to welcoming you back soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 13, 2025

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Employee Rating

Gary Katz was absolutely amazing in making me feel heard, informed and confident in looking for and purchasing my new Bronco. He has so much professionalism and ease to how he deals with his customers and do More

by JCOON1188
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Gayle Blackwell, Ernest Arvin, Matt Furnhoff , Gary Katz

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Nov 13, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that Gary made your experience with us at Folsom Lake Ford so positive while you searched for your new Ford Bronco. Our team strives to provide a comfortable and informative environment, and it’s fantastic to know that Gary exemplified this. We appreciate your kind words and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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