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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Parts & Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
861 Reviews
4.8

861 Reviews

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861 Reviews of James Fuhs

June 18, 2025

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Nick was great. Super helpful. he reached out to Ford motor on my behalf to get some specific items that were NOT covered, to be covered. More

by JDUPZYK
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Recommend Dealer
Yes
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Jun 18, 2025

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that Nick was able to assist you effectively by reaching out to Ford Motor on your behalf. At Folsom Lake Ford, we strive to provide excellent service, and it's great to know we met your expectations. We look forward to helping you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 17, 2025

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I need a recall done on my f-150 they needed to order parts and when they were in they called and did the work More

by NRGELEC
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Recommend Dealer
Yes

Other Employees Tagged: Luis La Gardi

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Jun 17, 2025

Folsom Lake Ford responded

Thank you for sharing your experience with us! I'm glad to hear that your Ford F-150's recall work was handled efficiently and that you received a call to let you know when the parts were in. At Folsom Lake Ford, we strive to provide timely service to all our customers. If you need anything else or have further questions, please don't hesitate to reach out. We appreciate your trust and look forward to assisting you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 16, 2025

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Went in for an air conditioning repair and brake check. Was quoted over $500 for front brakes because they said they could not resurface the rotors. They wanted me to buy new rotors. I took it to anothe More

by bill.shortridge
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Recommend Dealer
No
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Jun 17, 2025

Folsom Lake Ford responded

Thank you for sharing your experience with us, Bill. I understand your concerns regarding the air conditioning repair and brake check you received at Folsom Lake Ford. I appreciate your feedback, as it helps us improve our services. If you have further questions or would like to discuss your experience in more detail, please feel free to reach out to me directly. We value your business and want to ensure we meet your expectations. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 15, 2025

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Always the best. They take care of all of the details in a high quality way. More

by CHRIS.COLLINS0
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Recommend Dealer
Yes
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Jun 15, 2025

Folsom Lake Ford responded

Thank you for your kind words, Chris! I'm thrilled to hear that you consistently have a great experience at Folsom Lake Ford. We take pride in handling every detail with care and quality. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 13, 2025

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Super friendly staff, very informative and not pushy with up-selling, quick service completed on time More

by frogette24
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Recommend Dealer
Yes
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Jun 13, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! We’re thrilled to hear that you found our staff at Folsom Lake Ford friendly and informative, and that you appreciated our quick service. We work hard to ensure a positive experience for our customers, and it's great to know we met your expectations. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 13, 2025

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Excellent customer service from beginning to end. Service was completed in a timely manner as well. More

by KENNYBRANDENBURG
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Recommend Dealer
Yes
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Jun 14, 2025

Folsom Lake Ford responded

Thank you for your kind words, Kenny! I am thrilled to hear that you experienced excellent customer service and timely service at Folsom Lake Ford. Your satisfaction is our priority, and we look forward to welcoming you back for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 13, 2025

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Service was started and finished on time per commitment. They did what they said they would and communicated promptly when completed. Well Done! More

by ed.kurzenski
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Recommend Dealer
Yes

Other Employees Tagged: The fellow working the Quick Lane desk at 0700 the day of my service is an excellent representative.

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Jun 14, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Ed! I appreciate your kind words about our timely service and communication at Folsom Lake Ford. It means a lot to us to hear that we met your expectations. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 13, 2025

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Luis was awesome, I had a recall on my f-150 and he got me in and out, I aslo had a engine light on my f350 and when I picked up my f150 i dropped off my f350 at the same time. both trucks are back in my d More

by NRGELEC
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Recommend Dealer
Yes

Other Employees Tagged: Luis La Gardi

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Jun 14, 2025

Folsom Lake Ford responded

Thank you for your positive review! I am glad to hear that your experience with Luis at Folsom Lake Ford was excellent. It’s great to know that he could efficiently handle both your F-150 recall and the engine light issue on your F-350. We appreciate your trust in us and look forward to assisting you again in the future! Enjoy your trucks! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 11, 2025

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Amazing experience. James Willis was outstanding! He really made me appreciate the dealership. Thank you James! More

by dennis.doherty
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Recommend Dealer
Yes

Other Employees Tagged: my advisor was James Willis. he was amazing.

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Jun 11, 2025

Folsom Lake Ford responded

Thank you for sharing your amazing experience, Dennis! I'm thrilled to hear that James provided outstanding service and made a positive impression on you. At Folsom Lake Ford, we strive to create great experiences for our customers. We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 10, 2025

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They got me in and out right away and I was very happy with the service provided. More

by racbal1
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Recommend Dealer
Yes
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Jun 10, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you were happy with the quick service provided at Folsom Lake Ford. We appreciate your feedback and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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