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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Parts & Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
889 Reviews
4.8

889 Reviews

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889 Reviews of James Fuhs

July 14, 2025

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I brought my car in on Saturday, it got done the same day. The advisors and service were a great help thank you so much. More

by Z
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Recommend Dealer
Yes
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Jul 14, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! We at Folsom Lake Ford are thrilled to hear that your car was attended to promptly and that our advisors provided you with great assistance. We appreciate your kind words and look forward to seeing you again for your future service needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 14, 2025

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Customer service was good, very friendly and professional. I come back next time also for purchase my new car and for service my truck. More

by AMINFARHANG86
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Recommend Dealer
Yes
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Jul 14, 2025

Folsom Lake Ford responded

Thank you for your kind words, Amin! I'm thrilled to hear that you had a great experience with our team at Folsom Lake Ford. It's wonderful to know you'll be coming back for your new car and truck service. We look forward to assisting you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 14, 2025

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My service was exceptional. I really appreciate the way Folsom Ford conducts their business and customer service. More

by russheinz
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Wrigley

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Jul 14, 2025

Folsom Lake Ford responded

Thank you for your kind words, Russ! I truly appreciate your feedback and am thrilled to hear that you had an exceptional experience with us at Folsom Lake Ford. Our team works hard to provide top-notch customer service, and it's wonderful to know it made a positive impact. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 13, 2025

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Well all the staff is friendly and helpful. The dealership itself is very clean. Now , the Service/ Quicklane Advisor James Willis he's the best very friendly and walked us through every charge More

by brcollett84
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Willis, outstanding

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Jul 14, 2025

Folsom Lake Ford responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our staff, especially James. It's fantastic to hear that he provided you with friendly and thorough service during your visit. We take pride in keeping Folsom Lake Ford clean and welcoming for our customers. Thank you for recommending us, and we look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 13, 2025

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kept us uo to date on our transactions and gave us water and play room for daughter More

by DANIEL.BARRIOS97
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Wrigley, Paul Campagna

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Jul 14, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Daniel! We at Folsom Lake Ford are delighted to hear that we kept you updated on your transaction and that your daughter enjoyed the playroom. We strive to make every visit comfortable and enjoyable for our customers and their families. We look forward to welcoming you back next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 12, 2025

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The service itself was good. I didn’t appreciate hearing the shuttle driver express his political opinions by saying we should our grizzly bears at the border… very inappropriate More

by CHADGUYINSAC
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Recommend Dealer
Yes
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Jul 13, 2025

Folsom Lake Ford responded

Thank you for sharing your feedback with us. I'm glad to hear that you had a positive experience with our service, but I understand your concerns regarding the shuttle driver’s comments. At Folsom Lake Ford, our team strives to maintain a professional environment for our customers. We also appreciate your suggestion about the 30k service. It's important to us that our customers are informed about necessary maintenance, and we will work on improving our communication in that regard. Please feel free to reach out to me directly if you have any further questions or concerns. Thank you for choosing Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 12, 2025

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Service was excellent however I was put on hold for 15 minutes waiting to request to get my ride Way too long to wait. Wayne was there very ptompt More

by RUPPERT1
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 13, 2025

Folsom Lake Ford responded

Thank you for your feedback, Ruppert! I'm glad to hear you received excellent service from Wayne at Folsom Lake Ford. I appreciate your patience during your wait time and understand that 15 minutes can feel quite long. Your experience is important to us, and we'll consider your comments to improve our service. We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 11, 2025

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Recall items on two different vehicles was handled great. easy drop off and pick up. More

by RANDYW6735
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Workmanship
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Recommend Dealer
Yes
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Jul 12, 2025

Folsom Lake Ford responded

Thank you for your kind words! We're glad to hear that your experience with the recall items for your vehicles was smooth with easy drop-off and pick-up. At Folsom Lake Ford, we strive to provide efficient service for all our customers. We hope to see you again for any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 11, 2025

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Friendly. Excellent communication. Service completed in timely fashion. Not much else to say. 15 Words. More

by RRINELLI
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Service Time
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Recommend Dealer
Yes
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Jul 12, 2025

Folsom Lake Ford responded

Thank you for the positive feedback! We're glad you had an excellent experience at Folsom Lake Ford. We appreciate your support and look forward to serving you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 09, 2025

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Employee Rating

Good update information. Excellent pickup and delivery service. I have nothing left to say , so DON’T try to MAKE Me!!! More

by BLHAMM2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taiko Gaize (???)

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Jul 10, 2025

Folsom Lake Ford responded

Thank you for taking the time to leave a review! I'm thrilled to hear that you found our pickup and delivery service to be excellent. At Folsom Lake Ford, our team strives to provide the best experience possible. If you ever have any questions or need assistance, don’t hesitate to reach out. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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