James Fordham

i bought a car from them carfax was showing 2 accidents they said employee owned unit was having a baby which i found out later was a lie when i ran autocheck on it came back with frame damage which was no they said employee owned unit was having a baby which i found out later was a lie when i ran autocheck on it came back with frame damage which was not on the carfax i called them sales manger stated he didnt care because autocheck will 90 percent of all auctions and dealers use is false does not matter car is worth half what i paid for it so i have had to file a complaint with dmv inspector and dealing with this bs stay away More

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Volvo of Winston Salem dealership made my purchase easy. Sales person made sure I was familiar and comfortable with my purchase. Sales staff made sure the vehicle I ordered was clean and defect free. Made Sales person made sure I was familiar and comfortable with my purchase. Sales staff made sure the vehicle I ordered was clean and defect free. Made my sales experience without bad experience. More

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1st transaction with Volvo Cars of WS This is my second Volvo and overall the easiest and quickest auto transaction I've ever had. Had the exact SUV I wanted and was not hassled into anyt This is my second Volvo and overall the easiest and quickest auto transaction I've ever had. Had the exact SUV I wanted and was not hassled into anything I didn't want. Thomas and Mark were a pleasure to deal with and answered all of our questions. More

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Great All Around In three easy and pleasant trips to the sales department I found exactly what I was looking for, became ultra-confident of the confirmed quality and r In three easy and pleasant trips to the sales department I found exactly what I was looking for, became ultra-confident of the confirmed quality and reliability of the 5-year old XC60 Premier model I was buying, and have since taken it twice to my mtn home 100 miles west where the transfer case worked exactly as engineered in three inches of snow and on the open highway where the technology and the I6 performed like a charm. We are very much looking forward to doing business with Thomas Wells again when my wife replaces her V-70 with an S model. Given all the R&R work the dealership did after taking this original Volvo of the Triad car on trade a second time, I look forward to many months of near-perfect performance and thereafter to having this dealer's service techs keep the technology running flawlessly. More

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Excellent customer focused service The purchase of our new Volvo from ordering to delivery was a flawless example of complete customer focused service. The leverage of technology added The purchase of our new Volvo from ordering to delivery was a flawless example of complete customer focused service. The leverage of technology added to our customer .xperience and the sales staffs personal experience with the Volvo product lines allowed them the answer every one of our questions with personal experience. It was refreshing to k ow that they not only sold the product but used it as well More

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Third purchase! Just made our third purchase from Volvo Winston-Salem! The absolute best dealership that we have ever used! Thomas Wells is a great salesman and their Just made our third purchase from Volvo Winston-Salem! The absolute best dealership that we have ever used! Thomas Wells is a great salesman and their customer service cannot be beat. More

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Excellent customer service. Everybody I delt with was willing to help, friendly and professional. They tried there best in every way to work with us during the purchase. excellen Everybody I delt with was willing to help, friendly and professional. They tried there best in every way to work with us during the purchase. excellent experience. More

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used car purchase I saw that Volvo had a used car that i was looking for. I called ahead to schedule an appointment. When i got there, i met Thomas, who promptly pulled I saw that Volvo had a used car that i was looking for. I called ahead to schedule an appointment. When i got there, i met Thomas, who promptly pulled the car up for my inspection and test drive. The 11 year old car was well detailed and clean. He also provided proof of what items that were brought up to standard. The car was practically new! The experience was seamless and pleasurable. I would recommend Volvo of Winson Salem to anyone looking for a new car as well a used car. They make sure that when the car leaves the lot, it is in its best quality. They do a great job. More

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Best place to buy or Lease a car This Dealership is excellent because they make the buying experience very very pleasant, quick and they understand what customer service is. They tre This Dealership is excellent because they make the buying experience very very pleasant, quick and they understand what customer service is. They treat you with respect and give you answers quickly. They want the customer to be satisfied right from the beginning. No pressure when negotiating. They bring the buying experience to your home. We have leased 4 Volvo's from them and have never been to the Dealership. We love this place! More

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In search of - Good to Great There is a saying; "All's well that ends well". In my case, all has not ended well yet but the hope is that it will. I can only recommend this deale There is a saying; "All's well that ends well". In my case, all has not ended well yet but the hope is that it will. I can only recommend this dealership if in fact all does end well and that remains to be seen. My rating of this dealership is based on my experience as a former North Carolina Quality Examiner, a former Board Member of a National Quality organization, a former Lead Judge and trainer of Judges for an International Team Excellence competition and approximately 40 years in the practice of quality and organization development, roughly 25 years of which were in mu own consulting practice. If there is a desire to improve, I'll gladly discuss in detail my experience. Of the people with whom I interacted, Scott Roten was outstanding. More

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