James Copeland
James Copeland at Southern Acura Newport News
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James Copeland

Business Manager

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.6
8 Reviews
4.6

8 Reviews

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8 Reviews of James Copeland

January 31, 2025

Dealership Rating
Employee Rating

This dealership is vrry professional and very friendly to work with. The maintenance department tries to be very accommodating even when faced with busy times More

by Mannoman
Service Price Transparency
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Recommend Dealer
Yes

January 09, 2025

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Pleased with the representatives; the 2022 Acura MDX is the most expensive car I have bought, but has left something to be desired More

by Thesyss
Service Price Transparency
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Recommend Dealer
Yes

December 06, 2024

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Best customer service i have gotten at any dealership. Was told that my vehicle was in good hands. More

by JMILTY1
Recommend Dealer
Yes
Dec 11, 2024

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 01, 2024

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Employee Rating

He was very punctual with the updates while my car was there at Southern Acura. He kept me in the loop and was very personable and used my name when i arrived. He asked if i had any questions or concerns More

by Erica
Service Price Transparency
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Recommend Dealer
Yes

April 22, 2024

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When I arrived to drop my vehicle off staff came right out took my vehicle right in the Bay to start service. More

by tamm629
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 19, 2024

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Mr Cisco made sure that my issues were addressed and fixed. They made sure they updated me on when my parts came in and status More

by Sharlikamason
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 24, 2024

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 11, 2024

Dealership Rating
Employee Rating

Great and friendly dealership this is my second vehicle that I have purchased Devin was my salesmen and he is always a great guy to work with I recommended him to any of my friends and family looking to bu More

by Dioneb89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2024

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 27, 2023

Dealership Rating
Employee Rating

I loved everything about this dealership. The whole overall experience was wonderful. Dayrl Hoe was great he explained everything and ansered all my questions. More

by Sabrina Caldwell
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

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