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James Betancourt
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57 Reviews
57 Reviews
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57 Reviews of James Betancourt
December 29, 2024
Jay Tracey is the best salesman in the world. However I bought A Cadillac and he is not allowed to sell them. I was sent over to the Cadillac division. I paid cash and the paperwork took 4 hour However I bought A Cadillac and he is not allowed to sell them. I was sent over to the Cadillac division. I paid cash and the paperwork took 4 hours. It wasn't the salesman's paperwork but the finance dept... Ridiculous. This is the 11th car we have bought from Sullivan. More
by smannmbs
Verified Customer
December 26, 2024
Best buying experience that I ever had. Friendly and efficient,clean, knowledgeable, appreciative of my business Friendly and efficient,clean, knowledgeable, appreciative of my business More
by FAIR66
Other Employees Tagged: Richard Gruber, Enoch Mikell, Joey Frampton, Jessica Perez, Mike Dallett
November 17, 2024
Very attentive to detail and well organized. Take U step to step through the process and make it easy. Take U step to step through the process and make it easy. More
by rdavismai
Other Employees Tagged: Richard Gruber, Enoch Mikell
November 11, 2024
Salesmen Jim and Bob were great people to work with and were extremely supportive and knowledgeable were extremely supportive and knowledgeable More
by ltbillhudson
Other Employees Tagged: Robert Luke
October 21, 2024
I appreciated them bringing the car to me for viewing and driving, also arranging the tag. It made the deal easier for a senior. Having a free Ceefax is a good idea too as I know this car has always been ser driving, also arranging the tag. It made the deal easier for a senior. Having a free Ceefax is a good idea too as I know this car has always been serviced and not been in an accident. More
by w.carnell
October 04, 2024
James has good people skills, is congenial, and knows his job well. Enock took care of the F&I and was also very knowledgeable and pleasant. Overall It was a quick and easy purchase. job well. Enock took care of the F&I and was also very knowledgeable and pleasant. Overall It was a quick and easy purchase. More
by bobrickel24
Other Employees Tagged: Enoch Mikell, Ronnie Rodriguez
September 13, 2024
2 tires inflated to 37psi and should have been 30psi you could not access my points and I do not know how to run your aps or what to do could not skip name so picked the first name could not access my points and I do not know how to run your aps or what to do could not skip name so picked the first name More
by RJM1CC
Other Employees Tagged: Richard Gruber
September 11, 2024
Family oriented with exceptional customer service! ! Reece was super Awesome as well - I love him so much!! ! Reece was super Awesome as well - I love him so much!! More
by DIANEHOWELL770
Other Employees Tagged: Enoch Mikell, Reece Vaughan-Edwards , Joseph Trott
September 07, 2024
The service department personnel is good. Edwin is a pleasure to work with and Chuck is a very knowledgeable and helpful mechanic. The waiting area needs some updating, though. In my opi Edwin is a pleasure to work with and Chuck is a very knowledgeable and helpful mechanic. The waiting area needs some updating, though. In my opinion, however, the management and sales staff are blatant thieves whom give car sales in general their slimy reputation. They tried to offer me a pittance for my car which after 1 day I have already been offered almost 5 times what they offered. They also tried to inflate the price of a car in their lot by claiming someone wanted the car - so much so they moved the car out of the lot and said someone was test driving it when it was stuck out of sight in the back. If I were to buy another Cadillac, which is unlikely after my repeated experience with this dealership's management, it will be in Orlando or Tampa, not from these clowns. More
by SCOTTMINOS
Other Employees Tagged: Richard Gruber
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