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James Betancourt
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60 Reviews
60 Reviews
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60 Reviews of James Betancourt
April 07, 2025
DON'T BUY FROM THIS DEALWRSHIP! James Batancourt knowingly presented a Cadillac SUV to me that was not exactly what I was looking for. He failed to point out that it was not AWD. He James Batancourt knowingly presented a Cadillac SUV to me that was not exactly what I was looking for. He failed to point out that it was not AWD. He stated that it was exactly as the one I was trading in. The GM would not agree to back that deal out even though it was the next day after signing the paperwork. He said the financing was sent electronicly on a Saturday but since it was Sunday would not be able to check into it until Monday. More
by jekopp
March 25, 2025
Mostly friendly and helpful staff both in the service and sales departments. There was a delivery incident which I now have overlooked and should be forgotten. Thank you. sales departments. There was a delivery incident which I now have overlooked and should be forgotten. Thank you. More
by RWORTLIEB
Verified CustomerJanuary 17, 2025
When I got into the car at the delaership after the repair was complete, I noticed a distinct odor, I thought it might be coming from the installaiton of the rain sensor, but after I got home I noticed repair was complete, I noticed a distinct odor, I thought it might be coming from the installaiton of the rain sensor, but after I got home I noticed a white rag on the drivers side floor near the underside of the seat that seemed to be causing the odor. Later I noticed a stickly substance on the drivers left foot rest, which had what seemed to be a maple smell to it. So I had to clean both my floor mat as well as the substance on the foot rest. More
by SHARON.STEVE.KING
December 29, 2024
Jay Tracey is the best salesman in the world. However I bought A Cadillac and he is not allowed to sell them. I was sent over to the Cadillac division. I paid cash and the paperwork took 4 hour However I bought A Cadillac and he is not allowed to sell them. I was sent over to the Cadillac division. I paid cash and the paperwork took 4 hours. It wasn't the salesman's paperwork but the finance dept... Ridiculous. This is the 11th car we have bought from Sullivan. More
by smannmbs
December 26, 2024
Best buying experience that I ever had. Friendly and efficient,clean, knowledgeable, appreciative of my business Friendly and efficient,clean, knowledgeable, appreciative of my business More
by FAIR66
Other Employees Tagged: Richard Gruber, Enoch Mikell, Joey Frampton, Jessica Perez, Mike Dallett
November 17, 2024
Very attentive to detail and well organized. Take U step to step through the process and make it easy. Take U step to step through the process and make it easy. More
by rdavismai
Other Employees Tagged: Richard Gruber, Enoch Mikell
October 21, 2024
I appreciated them bringing the car to me for viewing and driving, also arranging the tag. It made the deal easier for a senior. Having a free Ceefax is a good idea too as I know this car has always been ser driving, also arranging the tag. It made the deal easier for a senior. Having a free Ceefax is a good idea too as I know this car has always been serviced and not been in an accident. More
by w.carnell
October 04, 2024
James has good people skills, is congenial, and knows his job well. Enock took care of the F&I and was also very knowledgeable and pleasant. Overall It was a quick and easy purchase. job well. Enock took care of the F&I and was also very knowledgeable and pleasant. Overall It was a quick and easy purchase. More
by bobrickel24
Other Employees Tagged: Enoch Mikell, Ronnie Rodriguez
September 13, 2024
2 tires inflated to 37psi and should have been 30psi you could not access my points and I do not know how to run your aps or what to do could not skip name so picked the first name could not access my points and I do not know how to run your aps or what to do could not skip name so picked the first name More
by RJM1CC
Other Employees Tagged: Richard Gruber
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