Jake Timm
Jake Timm at Gordie Boucher Ford Lincoln of Janesville
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Jake Timm

Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.9
38 Reviews
4.9

38 Reviews

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38 Reviews of Jake Timm

April 10, 2025

Dealership Rating
Employee Rating

Very nice, took the time to talk over any possible issues due to the age of the car. Handled car with care. Was time efficient. More

by jam41280
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 11, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

April 09, 2025

Dealership Rating
Employee Rating

Very easy and efficient process I’m getting my Ford bronco fixed in Janesville. Also very quick process. Dakota was very helpful during the process More

by Sebastiano3606
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

April 06, 2025

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Employee Rating

Very nice people. Easy to make an appointment and nice clean facilities. Would recommend to a friend More

by rhinojeffson
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 06, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

April 04, 2025

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Employee Rating

Communication was great and he explained everything to me! Great customer service! Quick service also More

by Brittany Swiggum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

March 29, 2025

Dealership Rating
Employee Rating

Everything at the dealership was amazing from the service staff to the repair staff. Although they couldn’t get the problem fixed on this visit because the screen for controls continues to have problems, it More

by MAugs
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 29, 2025

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

March 28, 2025

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Employee Rating

Excellent customer service! Jake was great to work with. Pickup and delivery was great Even received a complimentary car wash More

by Hagiescott
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 28, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

March 27, 2025

Dealership Rating
Employee Rating

Was promised truck back in two days took 7 days due to warranty paperwork issues. I had to call and ask daily for updates. Felt communication could have been substantially better. More

by SKICHICA03
Service Price Transparency
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Recommend Dealer
Yes
Mar 27, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

March 25, 2025

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Employee Rating

I have been with Gordie Boucher Ford for the last 13 years - first with my new Mercury and then with two more purchases from the dealership. My son has been dealing with Gordie Boucher (Joe Warne) for m More

by squade7272
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 26, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

March 22, 2025

Dealership Rating
Employee Rating

Job well done on my truck. The oil is changed and the truck is running smooth. More

by Hbburos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

March 22, 2025

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Employee Rating

Excellent service very friendly and professional experience. It is always a joy going in to have work done. More

by icjohnson93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

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