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Jairo Gutierrez
Jairo Gutierrez at INFINITI Roseville

Jairo Gutierrez | Page 8

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.9
109 Reviews
4.9

109 Reviews

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109 Reviews of Jairo Gutierrez

April 14, 2025

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Employee Rating

It was very clean and quick. My oil change and complimentary car wash took about 90 minutes More

by N.ARMOUR
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Service Time
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Recommend Dealer
Yes
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Apr 15, 2025

INFINITI Roseville responded

Thank you for the 5-star review! We are glad you had a great service visit with us. We look forward to the next time we can assist you.

April 11, 2025

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My car was in & out for a new battery. Quick & efficient & got me back on the road. More

by ROZAN.ESPARZA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Ussery

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Apr 14, 2025

INFINITI Roseville responded

Rozan, Thank you for the positive review! We are so glad your visit was quick and efficient! We look forward to the next time.

April 05, 2025

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The check in process was fast. Jairo was knowledgeable and answered all questions regarding revised estimate of the work needed. He helped me to pick out was needed to be done ri More

by ADM0652
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Service Time
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Recommend Dealer
Yes
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Apr 07, 2025

INFINITI Roseville responded

Thank you for sharing your experience! We're so glad to hear that Jairo was able to assist you efficiently and answer all your questions with clarity. We truly appreciate your kind words and are happy you had a positive experience. We look forward to a long-lasting relationship!

March 24, 2025

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Great service and friendly staff, they always greet you with a smile, thank you Jairo Gutierrez! More

by RALENA.ROBERTS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain

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Mar 25, 2025

INFINITI Roseville responded

Ralena, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team, and that Jairo was able to make your visit even better. We truly appreciate your feedback and are glad you felt welcomed and well taken care of. We look forward to the next time!

March 19, 2025

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Jairo worked with me to get my car repaired due to failing turbos. He kept me informed and was able to assist me with all my questions. I appreciate the assistance I received at Infiniti Roseville and More

by Infiniti_Crono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jairo Gutierrez

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Mar 20, 2025

INFINITI Roseville responded

Thank you for your kind words! We’re so glad to hear that Jairo was able to assist you with your car repair and keep you informed throughout the process. It’s great to know you had a positive experience with Infiniti Roseville. We look forward to serving you again in the future and truly appreciate your loyalty!

March 16, 2025

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Outstanding Job thorough and friendly, they make sure you are listened to and explain issues thoroughly More

by JCHOLDEM1
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Recommend Dealer
Yes
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Mar 17, 2025

INFINITI Roseville responded

Thank you for the 5-star review! We're so glad to hear that you had such a positive experience and that our team was thorough, friendly, and attentive to your needs. It's important to us that we explain everything clearly and ensure you feel heard. We truly appreciate your feedback and look forward to assisting you again in the future!

March 15, 2025

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Jairo got me in and out for routine service faster than I'd ever experienced before - thank you! More

by Jason
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Recommend Dealer
Yes
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Mar 17, 2025

INFINITI Roseville responded

Jason, Thank you for the 5-star review! We are so glad to hear that Jairo took amazing care of you and your vehicle and that your visit was quick and efficient. We look forward to the next time!

March 14, 2025

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Working with the service advisor, Jairo, was a delightful experience. He ensured I was updated throughout the entire service process. More

by GPICAREL
Recommend Dealer
Yes
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Mar 17, 2025

INFINITI Roseville responded

Thank you for sharing your experience! We're so glad to hear that Jairo provided you with excellent service and kept you informed throughout the entire process. We truly appreciate your feedback and are happy to know you had such a positive experience. We look forward to a long-lasting relationship!

March 13, 2025

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Employee Rating

JAIRO What a pleasure to work with from the first moment he answered the service department phone. He explained the entire Roseville Infiniti service evaluation process to me and kept me up to date on the p More

by NorCal Hockey Mom
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2025

INFINITI Roseville responded

Thank you so much for your kind words! We're thrilled to hear that Jairo made your experience such a positive one from the very beginning. It’s great to know that he was able to clearly explain the service process and keep you updated on your vehicle’s progress. We truly appreciate your feedback and look forward to continuing to serve you!

March 13, 2025

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Employee Rating

Kind and knowledgeable people. Always helpful and on time. Finding new ways to improve their service More

by Marcas90
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Berry

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Mar 14, 2025

INFINITI Roseville responded

Marcas, Thank you so much for your 5-star review! We are so glad you've had a wonderful service experience with us. We appreciate the kind words and look forward to the next time!

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