Jaime Gaitan

Best experience I ever had buying a car. No haggling, just honest, clear answers. I couldn't be happier! Purposely drove an hour out of my way to go to the Pembroke Pines dealership for the No haggling, just honest, clear answers. I couldn't be happier! Purposely drove an hour out of my way to go to the Pembroke Pines dealership for the best experience. More

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I cannot say enough about the wonderful experience I had buying my car from Subaru of Pembroke Pines. The entire staff is always willing to help in any way and really makes buying a car a smooth pleasant ex buying my car from Subaru of Pembroke Pines. The entire staff is always willing to help in any way and really makes buying a car a smooth pleasant experience. If you are ready for a new car please go see Ray he is the best and really goes above and beyond to provide you with top quality service and sends you on your way with a smile and awesome car!! Thank you!!! More

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Juan Carbonel has made an excellent job advising me and selling me a car and he was very diligent on his his job. I will get him as an excellent salesman for Subaru. selling me a car and he was very diligent on his his job. I will get him as an excellent salesman for Subaru. More

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Excellent service very charismatic and really fought for a good deal for me. 10 out of 10 would recommend. a good deal for me. 10 out of 10 would recommend. More

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Great purchasing experience and quick response for an out of state vehicle purchase. Paperless process was convenient. Although the initial purchase was smooth. The aftersale treatment was poor. They ow of state vehicle purchase. Paperless process was convenient. Although the initial purchase was smooth. The aftersale treatment was poor. They owed me $500 for mirror covers and it took weeks to receive. My temp tags expired today. Dealership promised they would overnight a replacement temp tag on Tuesday, it is now Sunday and received nothing. Now no response from anyone. In addition, after driving home from the dealership, both front axles need to be replaced but they claim the vehicle was fully serviced with no mechanical issues. Lastly, now the air conditioning stopped working. Do not buy a vehicle from this dealership. More

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I recommended Juan Carbonell is one of the best seller in the Subaru of Pembroke Pines! the Subaru of Pembroke Pines! More

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Juan helped me get a son for my car. He was patient, thoughtful and knowledgeable. I thank him and the rest of the staff for all their help He was patient, thoughtful and knowledgeable. I thank him and the rest of the staff for all their help More

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Rating: ⭐☆☆☆☆ Title: Lawsuit Filed for $1,398 – Lack of Management Integrity ​"I am writing this to warn other customers about the lack of accountability at this dealership. After a failed attempt to reso Management Integrity ​"I am writing this to warn other customers about the lack of accountability at this dealership. After a failed attempt to resolve a financial dispute of $1,398, I have been forced to officially file a lawsuit against Subaru of Pembroke Pines (Brittmotors, LLC) in Broward County Small Claims Court. ​It is extremely disappointing that leadership, specifically Alain de Rougemont (General Manager) and Jaime Gaitan (Director of Finance), have allowed a $1,300 issue to escalate into legal litigation. I have provided ample opportunity for them to do the right thing, yet they have chosen to remain silent. ​To any potential buyers: be very careful with your money here. If something goes wrong, management would rather see you in court than provide basic customer service. I will be updating this review with the official court judgment for all to see. Case # [Insert Case Number] pending." More

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Juan Luis Carbonell outstanding salesman, fair negotiator, very understandable and willing to help you fulfill your dreamed car. negotiator, very understandable and willing to help you fulfill your dreamed car. More

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Absolutely best experience ever buying a vehicle- everyone in the process was so helpful and kind everyone in the process was so helpful and kind More

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