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Jaime Andrzeicik

Overview Reviews (65) Inventory (158)

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Jaime Andrzeicik

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Jaime Andrzeicik

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8

65 Reviews

Overview Reviews (65) Inventory (158)

4.8

65 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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65 Reviews of Jaime Andrzeicik

November 15, 2024

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Employee Rating

Courteous and respectful with qualified technicians and clean environment while waiting for car . Close to home clean environment while waiting for car . Close to home More

by DAIKMAN09

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Nov 16, 2024 -

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

November 12, 2024

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Employee Rating

Easy in and out, no issues. Would like help with my radio, but didn’t mention when I was there. Would like help with my radio, but didn’t mention when I was there. More

by cdklotz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Davis

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Nov 12, 2024 -

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

November 05, 2024

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Service was promoted. Dealer was nice inside . Service people were nice . Location was good for me . Dealer was nice inside . Service people were nice . Location was good for me . More

by Lnr27luis1

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Davis

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Nov 07, 2024 -

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

October 25, 2024

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Employee Rating

I had never had no issue with this dealer nice super clean very polite people clean very polite people More

by eneidamoggy

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Oct 27, 2024 -

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

October 25, 2024

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First time being there not bad quick with the service. Wasn't expecting for my service to be that quick Wasn't expecting for my service to be that quick More

by pmello921

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Oct 27, 2024 -

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

October 20, 2024

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Took care of the issue and vehicle now runs great. really liked the video review really liked the video review More

by chrismurphy614

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Oct 21, 2024 -

Acura of Berlin responded

Hi Chris: Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

October 10, 2024

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Employee Rating

Jaime Andrezicik provided excellent customer support. She delivered on what she promised Acura can do. She was concise and pleasant to deal with. Thank you Jaime She delivered on what she promised Acura can do. She was concise and pleasant to deal with. Thank you Jaime More

by maged.loka

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

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Oct 10, 2024 -

Acura of Berlin responded

Thank you for your very kind review. Jamie and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

October 09, 2024

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Employee Rating

Have a new 2024 RDX and I know there is an issue with the cable for the radio screen and even though I am having many issues with it Acura won’t fix it until I can bring it to the dealership “while the issue cable for the radio screen and even though I am having many issues with it Acura won’t fix it until I can bring it to the dealership “while the issue is happening “!?! Not sure if you think I’m lying about the issues but a vehicle of this price and being brand new I should not have to live with these issues!!!! More

by SETH34

Verified Customer

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Recommend Dealer

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Oct 11, 2024 -

Acura of Berlin responded

Thank you for your feedback, Seth. I’m sorry to hear about the trouble you’ve been experiencing with your 2024 RDX. I understand how frustrating this must be, especially with a brand-new vehicle. Since there’s limited information available in your review, I’d like to connect with you directly to better understand the situation, your visit, and gather the details needed to assist you. Please feel free to reach out to me so we can work on resolving this issue as quickly as possible. I look forward to helping you. Eric Diaz General Manager Acura of Berlin

October 03, 2024

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It was a very good experience to get my car serviced by Acura of Berlin. Acura of Berlin. More

by rohanpowell23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 04, 2024 -

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

September 28, 2024

Dealership Rating

Employee Rating

This dealer is top tier with service and customer service! I am always able to get in fast for an appointment. The staff is very friendly, helpful, knowledgeable, and don’t pressure for anything. I c service! I am always able to get in fast for an appointment. The staff is very friendly, helpful, knowledgeable, and don’t pressure for anything. I can trust them with anything. More

by jchambe

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Sep 29, 2024 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

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