Jada Critchlow
Jada Critchlow at Button CDJR
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Jada Critchlow

Express Lane Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
77 Reviews
4.8

77 Reviews

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77 Reviews of Jada Critchlow

January 20, 2025

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Employee Rating

These guys always put customers first. Jada went above and beyond for my oil change. Made the process convenient. Thanks for the shuttle ride and delivery of my Jeep Grand Cherokee L. More

by connert850
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Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker

January 20, 2025

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The only complaint I had was how long it took to complete the oil change. We checked in at 3:45 and out at 5:00. I’ve been here before and never waited that long. More

by lonniejohnson0
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Recommend Dealer
Yes
Jan 31, 2025

Button CDJR responded

Thank you for your feedback! We truly appreciate you bringing this to our attention. We're sorry for the extended wait time during your oil change, as we know your time is valuable. We'll work on improving our process to ensure quicker service in the future. We hope to provide a better experience next time, and we appreciate your continued trust in us!

January 20, 2025

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They did a good fast job and did great work and was very respectful and nice and did wonderful job and got me as soon as it was done More

by djack19668416
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Recommend Dealer
Yes
Jan 31, 2025

Button CDJR responded

Thank you for your wonderful feedback! We’re so glad to hear you had a great experience with us. It's awesome that you felt well taken care of and that the job was done quickly and with quality. We really appreciate your kind words and hope to work with you again in the future!

January 18, 2025

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Happy to get an appointment for oil changes, better than setting in line for a long time. More

by gmdixon3
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Recommend Dealer
Yes

January 15, 2025

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Jada is friendly and courteous. She took great care of me during my visit. As soon as my vehicle service was complete, she was prompt in getting me on my way. More

by steven.meadows
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Recommend Dealer
Yes

January 13, 2025

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Everyone was wonderful to deal with. They all go above and beyond allow my expectations More

by nathanhouk2987
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Recommend Dealer
Yes

January 13, 2025

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I always receive great service at this dealership whether I’m on the sales floor, service department, or getting a ride while my car is being serviced. More

by Carol
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Recommend Dealer
Yes

January 11, 2025

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Terrible terrible horrible terrible horrible awful terrible horrible bad terrible horrible awful bad horrible awful More

by coogleexcavating
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Recommend Dealer
No

January 10, 2025

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I appreciate the pickup and delivery service while at work. Hopefully they will continue to rebuild their reputation More

by scotra1264
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Leckner

January 10, 2025

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It was ok but I still have some concerns about my car that hasn't been dealt with it's not my service people it's things that the mechanics aren't finding yet my vehicle is still doing the same thing I b More

by nicholedouglas14
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Recommend Dealer
Yes
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