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Jada Critchlow
Jada Critchlow at Button CDJR

Jada Critchlow

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
160 Reviews
4.8

160 Reviews

Write a Review

160 Reviews of Jada Critchlow

December 08, 2025

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Employee Rating

The promptness on resolving the issues with towing the vehicle and correcting the problem on my vehicle is greatly appreciated. More

by tonyandkids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Mari Whaley, Garritt Stryker, Kolton Sandefur

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December 04, 2025

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Employee Rating

Awesome service awesome service service service service service service service service service service service service More

by bruce.stanley86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Mari Whaley, Garritt Stryker, Kolton Sandefur

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Dec 05, 2025

Button CDJR responded

Thank you for your 5-star review! We appreciate it!

December 02, 2025

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Employee Rating

I like going to buttons because of the good service and they they get you in and out in a timely manner More

by ricgal58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Mari Whaley, Garritt Stryker, Kolton Sandefur

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Dec 05, 2025

Button CDJR responded

Thank you for your 5-star review! We appreciate it!

December 02, 2025

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Employee Rating

Great service and turn around time I was able to get my car in, fixed and back within 24 hours More

by jess031988
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

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Dec 05, 2025

Button CDJR responded

Thank you for your 5-star review! We appreciate it!

December 01, 2025

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Employee Rating

Could not have service on appointment day. Vehicle in shop 6 days before was worked on. More

by ltaylor823
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

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Dec 05, 2025

Button CDJR responded

Please reach out to our service manager, Mari Whaley at mari.whaley@drivechariot.com for further investigational into this.

November 30, 2025

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Employee Rating

I had an appointment and it was 45 minutes late in getting into being worked on. Other than that it was fine. More

by carmendickson
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

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Dec 01, 2025

Button CDJR responded

We are very sorry for that! We apologize for the inconvenience and will be sure that won't happen next time!

November 28, 2025

Dealership Rating
Employee Rating

Great Great,Great,Great, Great,Great,Great,Great, Great,great, great, great,great,great, great, great, great!!! Great, great, great, great, great, great, great! More

by redharry55
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

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Dec 01, 2025

Button CDJR responded

We are so happy to hear this! Thank you for leaving us a 5-star review!

November 25, 2025

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Employee Rating

The whole process was easy. I got an oil change and bought the 3Xs $200 bundle. More

by TAMBAM12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Mari Whaley, Garritt Stryker, Kolton Sandefur

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Nov 26, 2025

Button CDJR responded

We are happy to hear this! Thank you!

November 21, 2025

Dealership Rating
Employee Rating

Friendly, Professional and Trustworthy. If someone is looking for quality and courteous service. Button is your destination. More

by kellymay978
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

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Nov 24, 2025

Button CDJR responded

Thank you for the wonderful review! We appreciate you!

November 18, 2025

Dealership Rating
Employee Rating

Easy to set up appts, they keep me well informed and they are fast Everyone is very friendly More

by Reesesd2424
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

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Nov 24, 2025

Button CDJR responded

We are glad you had a good experience with us! Thank you for the 5-star review!

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