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Jada Critchlow
Jada Critchlow at Button CDJR
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Jada Critchlow

Express Lane Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
77 Reviews
4.8

77 Reviews

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77 Reviews of Jada Critchlow

March 21, 2025

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Employee Rating

Everyone was friendly and made ordering my Wagoneer easy. I would highly recommend Button Dodge. More

by N225175
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Ryan Olsen, Garritt Stryker

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January 20, 2025

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The only complaint I had was how long it took to complete the oil change. We checked in at 3:45 and out at 5:00. I’ve been here before and never waited that long. More

by lonniejohnson0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Button CDJR responded

Thank you for your feedback! We truly appreciate you bringing this to our attention. We're sorry for the extended wait time during your oil change, as we know your time is valuable. We'll work on improving our process to ensure quicker service in the future. We hope to provide a better experience next time, and we appreciate your continued trust in us!

January 20, 2025

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They did a good fast job and did great work and was very respectful and nice and did wonderful job and got me as soon as it was done More

by djack19668416
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Recommend Dealer
Yes
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Jan 31, 2025

Button CDJR responded

Thank you for your wonderful feedback! We’re so glad to hear you had a great experience with us. It's awesome that you felt well taken care of and that the job was done quickly and with quality. We really appreciate your kind words and hope to work with you again in the future!

January 20, 2025

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Employee Rating

These guys always put customers first. Jada went above and beyond for my oil change. Made the process convenient. Thanks for the shuttle ride and delivery of my Jeep Grand Cherokee L. More

by connert850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker

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Feb 21, 2025

Button CDJR responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that Jada went above and beyond to make your oil change experience convenient. It’s also great to know you enjoyed the shuttle ride and delivery of your Jeep Grand Cherokee! We always aim to provide top-notch service and are so glad you had a great experience. We look forward to assisting you again in the future!

January 18, 2025

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Happy to get an appointment for oil changes, better than setting in line for a long time. More

by gmdixon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Mari Whaley, Garritt Stryker, Kolton Sandefur, Erika Tobin

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Feb 21, 2025

Button CDJR responded

We’re so glad to hear that you were able to get an appointment for your oil change without the long wait! We aim to make the process as convenient as possible, and it's great to know that worked out for you. We look forward to helping you again soon!

January 15, 2025

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Employee Rating

Jada is friendly and courteous. She took great care of me during my visit. As soon as my vehicle service was complete, she was prompt in getting me on my way. More

by steven.meadows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Button CDJR responded

Thank you for the great review! We're glad Jada could provide you with friendly and efficient service. It's wonderful to hear she took such good care of you during your visit. We appreciate your feedback and look forward to serving you again!

January 13, 2025

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Employee Rating

Everyone was wonderful to deal with. They all go above and beyond allow my expectations More

by nathanhouk2987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Lupoi, Shannon Dillman, Chris Belt, Jamie Hansen, Tim Sweeden, David Buckler, Mari Whaley, Michael Clifton, Erika Tobin

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Mar 07, 2025

Button CDJR responded

Thank you for the fantastic review! We’re thrilled to hear that our team went above and beyond to meet your expectations. We truly appreciate your kind words and look forward to serving you again in the future!

January 13, 2025

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Employee Rating

I always receive great service at this dealership whether I’m on the sales floor, service department, or getting a ride while my car is being serviced. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Button CDJR responded

Thank you for the wonderful feedback! We're thrilled to hear you've consistently had great experiences across all areas of our dealership. We truly appreciate your loyalty and look forward to continuing to serve you in the future!

January 10, 2025

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Employee Rating

I appreciate the pickup and delivery service while at work. Hopefully they will continue to rebuild their reputation More

by scotra1264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Leckner

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Feb 17, 2025

Button CDJR responded

Thank you for sharing your feedback! We’re glad to hear you appreciated the pickup and delivery service. We’re committed to rebuilding our reputation and providing a better experience for all our customers moving forward. We truly value your support!

January 10, 2025

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Employee Rating

He did a great job making sure I was taken care of and even worked with on getting my vehicle in to be seen quickly on a different t day when they weren’t able to get it done on the first day More

by lillianlong001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Mari Whaley, Garritt Stryker, Kolton Sandefur, Erika Tobin

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Mar 07, 2025

Button CDJR responded

Thank you for sharing your experience! We're glad to hear that our team made sure you were well taken care of and worked with you to get your vehicle in quickly. We truly appreciate your patience and trust in us, and we're happy we could meet your needs!

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