Jacquelyn Orozco-Contrer | Page 2

My experience with Royal Moore has been very good, from sales to service, I have been very satisfied! sales to service, I have been very satisfied! More

by jay53lat Verified Customer Verified Customer

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The staff is extremely helpful. All of my repairs were done quickly and up to me best exceptions. All of my repairs were done quickly and up to me best exceptions. More

by packard719 Verified Customer Verified Customer

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Great service, great communication, friendly staff. Everything done as expected. Very happy with the overall experience. Everything done as expected. Very happy with the overall experience. More

by Byoshinaka Verified Customer Verified Customer

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Very good service in general. The scheduling was fast and the drop as well. They kept me informed in real time about my car and explain every detail. The scheduling was fast and the drop as well. They kept me informed in real time about my car and explain every detail. More

by mtlaxcalteco Verified Customer Verified Customer

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Service was good but technicians replaced a part that was working. Sometimes they need to think for themselves and not follow the repair manual so close. working. Sometimes they need to think for themselves and not follow the repair manual so close. More

by Hjhuddleston Verified Customer Verified Customer

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Quality service friendly staff. No pressure for extra service work. I appreciate the hospitality and clean environment No pressure for extra service work. I appreciate the hospitality and clean environment More

by jrwildcat Verified Customer Verified Customer

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Very kind and generous in the dealing with my new car I bought from them. They were able to fix 2 of my 4 issues I felt was a warranty issue. They didn't stick me with a huge bill. They worked out a fair d bought from them. They were able to fix 2 of my 4 issues I felt was a warranty issue. They didn't stick me with a huge bill. They worked out a fair deal. Very kind people. More

by crystalbakers.house Verified Customer Verified Customer

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Very helpful with questions and concerns. Communication was great throughout the whole process - quick to respond, and kept me updated on everything. Communication was great throughout the whole process - quick to respond, and kept me updated on everything. More

by ARH Verified Customer Verified Customer

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Jackie went about and beyond keeping me in the loop of the status of my car. I also would like to give a shout out to the service manager and his team for solving my issue with my car as other dealership the status of my car. I also would like to give a shout out to the service manager and his team for solving my issue with my car as other dealership wasn't able to. Thank you! More

by Mohamed Ajina Verified Customer Verified Customer

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Nearly 2 hours for an oil change when an appointment had been made. General over all rude, and did not feel welcome. What little communication that occurred was curt and not conversational. They just been made. General over all rude, and did not feel welcome. What little communication that occurred was curt and not conversational. They just barked orders at me and told me to "go over there and wait" pointing down the hall. Documentation was misleading with being quoted one price, signing a pre-work estimate for another price, getting an estimate update on my phone with a third price, etc. Paper floor mats left in my car, the seat left all the way forward so that I almost hurt myself getting in, and all my charging cables were unplugged and just thrown down on the floor. More

by scottandtia Verified Customer Verified Customer

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