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Jacque Brown
Jacque Brown at Heritage Honda Bel Air
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Jacque Brown

F&I Manager

Heritage Honda Bel Air

1800 Belair Rd
Fallston, MD 21047

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4.9
228 Reviews

Born in Washington, DC, but grew up in Augsburg, Germany. I proudly served in the Army for 4 years. Married and have 2 daughters. Have been in the sales industry for 16 years. In the various sales jobs that I've had, 1 thing remains constant, that I am a customer as well and that if I take care of a potential client as I wish to be treated, everything else tends to fall in line. I look forward to earning your business!

Dealership Experience

8 yrs, 9 mos

Industry Experience

8 yrs, 9 mos

Specialties & Trainings

Honda Council of Sales Leadership: Gold

4.9

228 Reviews

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228 Reviews of Jacque Brown

December 20, 2024

Dealership Rating
Employee Rating

Very professional great service I would recommend them very highly to anyone who's interested in purchasing a new or used car from mile one heritage dealership Tim did a great job I recommending very high More

by vbdrums56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Schroeder, Tim Clark

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Dec 23, 2024

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 12, 2024

Dealership Rating
Employee Rating

Easy to work with. No pressure. Helped me refine my search to find car with desired features. More

by Horsenround101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Atabong

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Dec 14, 2024

Heritage Honda Bel Air responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Bel Air so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

December 06, 2024

Dealership Rating
Employee Rating

Caleb was very helpful and talked us through the process. He made sure everything in his control went as smooth as possible. I came in knowing what i wanted and Caleb was with us from the time we walked i More

by brandibratton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Atabong

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November 30, 2024

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Employee Rating

Very patient, considerate, and knowledgeable. Would definitely go back to her if I would need another car. More

by Jackaydee
Recommend Dealer
Yes

Other Employees Tagged: Kyle Langford, Shawn Davie, Alyssa Kay

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Dec 01, 2024

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 30, 2024

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Employee Rating

Terry was a very friendly and professional sales associate who fully answered any questions we had and made the sales process as smooth as possible More

by brirandle1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Fifer

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Dec 02, 2024

Heritage Honda Bel Air responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Bel Air so helpful in the purchase of your new vehicle. Safe travels!

November 16, 2024

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Employee Rating

Alyssa and Shawn were amazing from start to finish! I got a great deal and they have wonderful customer service! More

by SIERRA ASBURY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Davie, Alyssa Kay

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Nov 18, 2024

Heritage Honda Bel Air responded

Hi Sierra, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 12, 2024

Dealership Rating
Employee Rating

Joe was very helpful and gave us a good deal on new car. I would definitely recommend him if you need to get a good deal on new Honda. More

by Felix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph McDowell , Jacque Brown

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Nov 14, 2024

Heritage Honda Bel Air responded

Hi Felix, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 12, 2024

Dealership Rating
Employee Rating

Joe McDowell is a great Joe McDowell is a great salesperson! Thank you, Joe for our new car! salesperson! Highly recommend Joe if you are looking to buy a nee car! More

by Keshka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph McDowell

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Nov 14, 2024

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

October 25, 2024

Dealership Rating
Employee Rating

The staff are friendly and professional. Not pushy and the vehicle is in good condition as advertised. I would definitely consider them when I’m in the market for another vehicle. More

by Rygatron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Kay

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Oct 27, 2024

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

October 22, 2024

Dealership Rating
Employee Rating

Joe Grapes and Chris Schroeder were great to work with when purchasing my 2025 Civic Type R. They worked with me to find a path to 'yes' and I am now driving my dream car. Thanks! More

by jehoffman4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Schroeder, Joe Grapes

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Oct 25, 2024

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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