Jacque Brown
Jacque Brown at Heritage Honda Bel Air
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Jacque Brown

F&I Manager

Heritage Honda Bel Air

1800 Belair Rd
Fallston, MD 21047

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4.9
223 Reviews

Born in Washington, DC, but grew up in Augsburg, Germany. I proudly served in the Army for 4 years. Married and have 2 daughters. Have been in the sales industry for 16 years. In the various sales jobs that I've had, 1 thing remains constant, that I am a customer as well and that if I take care of a potential client as I wish to be treated, everything else tends to fall in line. I look forward to earning your business!

Dealership Experience

8 yrs, 8 mos

Industry Experience

8 yrs, 8 mos

Specialties & Trainings

Honda Council of Sales Leadership: Gold

4.9

223 Reviews

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223 Reviews of Jacque Brown

November 16, 2024

Dealership Rating
Employee Rating

Alyssa and Shawn were amazing from start to finish! I got a great deal and they have wonderful customer service! More

by SIERRA ASBURY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Davie, Alyssa Kay

Nov 18, 2024

Heritage Honda Bel Air responded

Hi Sierra, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 12, 2024

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Employee Rating

Joe was very helpful and gave us a good deal on new car. I would definitely recommend him if you need to get a good deal on new Honda. More

by Felix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph McDowell , Jacque Brown

Nov 14, 2024

Heritage Honda Bel Air responded

Hi Felix, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 12, 2024

Dealership Rating
Employee Rating

Joe McDowell is a great Joe McDowell is a great salesperson! Thank you, Joe for our new car! salesperson! Highly recommend Joe if you are looking to buy a nee car! More

by Keshka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph McDowell

Nov 14, 2024

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

October 25, 2024

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Employee Rating

The staff are friendly and professional. Not pushy and the vehicle is in good condition as advertised. I would definitely consider them when I’m in the market for another vehicle. More

by Rygatron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Kay

Oct 27, 2024

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

October 22, 2024

Dealership Rating
Employee Rating

Joe Grapes and Chris Schroeder were great to work with when purchasing my 2025 Civic Type R. They worked with me to find a path to 'yes' and I am now driving my dream car. Thanks! More

by jehoffman4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Schroeder, Joe Grapes

Oct 25, 2024

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

October 19, 2024

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Employee Rating

Alyssa made the car buying process easy and straightforward. She was very patient with us and we test drove three (3) Honda CRVs. Also, Alyssa had a lot of knowledge about the Honda CRV, and he More

by Jason2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Dowdy, Alyssa Kay

Oct 21, 2024

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!

October 15, 2024

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Employee Rating

Very informative and not pressing. Did present what we were looking for and options that met the same options. Didn’t bother us with calls but did keep in contact when cars were availa More

by tonyvalentino367
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Schroeder, Alyssa Kay

Oct 18, 2024

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 05, 2024

Dealership Rating
Employee Rating

Amanda was wonderful to work with, she went above and beyond. She personally drove 2hrs to bring a vehicle that I was interested in from another one of their dealership. Ask for her you won't be disappoi More

by JasonGriffin
Recommend Dealer
Yes
Oct 12, 2024

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. Our team is available should you require any extra help.

September 14, 2024

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Employee Rating

We traveled from New York for our purchase. Everyone is very friendly and knowledgeable. Very nice dealership and fast on getting us on the road. More

by Flhtc05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Kendig

Sep 15, 2024

Heritage Honda Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

August 31, 2024

Dealership Rating
Employee Rating

It was a great process and every one was very helpful. I definitely recommend this dealership. More

by 99hoke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Donahoo, Michael Dowdy

Sep 01, 2024

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

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