Jacob Yeh | Page 4

The individual who took me through my repairs is to be commended. I believe his name is Jacob Wen. Extremely respectful and kind, and was easily understood. As a 66 year old woman I can tell you I have no commended. I believe his name is Jacob Wen. Extremely respectful and kind, and was easily understood. As a 66 year old woman I can tell you I have not always been shown respect dealing with car repair. He was never patronizing either, at lest in my opinion. Subaru employees over the time I’ve owned my car have been top notch. More

by mibecurtism Verified Customer Verified Customer

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Fast and efficient, I didn’t wait for more than an hour with out an appointment. with out an appointment. More

by CRSESQUIRES Verified Customer Verified Customer

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Great service and knowledgeable staff. Just not sure why the car wash machine is always broken in my recent visits. Just not sure why the car wash machine is always broken in my recent visits. More

by RC Verified Customer Verified Customer

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The dealership was professional and efficient. They kept me in the loop through the whole process. Great service! They kept me in the loop through the whole process. Great service! More

by JMBRACE Verified Customer Verified Customer

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They were very attentive to my needs and answered my many questions. I am pleased with the recommendations made and how they met those concerns. questions. I am pleased with the recommendations made and how they met those concerns. More

by sjacobson Verified Customer Verified Customer

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Communication was good, they explained what they were doing, who was inspecting my vehicle and showed what they were looking at. A message was sent when they had completed the inspection. doing, who was inspecting my vehicle and showed what they were looking at. A message was sent when they had completed the inspection. More

by JEPHIPPS Verified Customer Verified Customer

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Service was clearly explained, progress was timely and it was completed ahead of promised time. was completed ahead of promised time. More

by dwcreighton Verified Customer Verified Customer

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The staff was really friendly and efficient. The service was faster than I expected and I felt really well taken care of. was faster than I expected and I felt really well taken care of. More

by nriveros1216 Verified Customer Verified Customer

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My service was done promptly & professionally. I appreciated the video with full explanation of what was done, as well as the written report. All staff were friendly, helpful & the service departmen appreciated the video with full explanation of what was done, as well as the written report. All staff were friendly, helpful & the service department kept me informed of the status of work while I waited in the very nice customer lounge where there was excellent coffee! More

by Diane Tinnes Verified Customer Verified Customer

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Very good service and I waited upstairs and it was quiet and comfortable. Nice area and all was finished by closing time. and comfortable. Nice area and all was finished by closing time. More

by cwilson3608 Verified Customer Verified Customer

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