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Jacob Wilson
Jacob Wilson at Gordie Boucher Ford Lincoln of West Bend
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Jacob Wilson

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.7
27 Reviews
4.7

27 Reviews

Write a Review

27 Reviews of Jacob Wilson

April 19, 2025

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Employee Rating

Jacob very informative and scheduled us in quickly. . survive tech made video and kept us informed. More

by kemmett4
Service Price Transparency
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Recommend Dealer
Yes
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Apr 19, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

April 10, 2025

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Came in with an immobilized vehicle and, after extensive repairs and replacement parts, left with a fully repaired vehicle less than a week later. Status videos let me see the extent of the damage and why e More

by faragher
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Heyse

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Apr 10, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

April 02, 2025

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Employee Rating

Have a trailer hitch put on my new car was given a loaner picked up car. Everything was done exactly the right way. Thanks for the help. More

by WELCH8121
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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Apr 02, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

March 29, 2025

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Everything worked out great They did a great job on time Thanks for the help More

by rob91
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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Mar 29, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

February 23, 2025

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Service was fast and completed in a thorogh manner. Will gladly return for additional service More

by rob91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Tyler Howey, Angie Heyse, Ashley Bales

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Feb 23, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Rob, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

January 23, 2025

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Employee Rating

Awesome Jacob was very helpful and courteous and pleasant. Thank you for the great service More

by duntwo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Bales

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Jan 24, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad Jacob was able to help, and we hope to see you again! Joe Hohmann Service Manager 262-338-3379

January 11, 2025

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This dealership I go out of my way to get service. They have great customer service, refreshments and snacks while you wait and a very nice work area or relax area with TV, your choice. They will More

by huntfinancialplan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Barb Sauer, Tyler Howey, Angie Heyse, Ashley Bales, Roy Herbert

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Jan 12, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

January 10, 2025

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Employee Rating

This is my second time At Gordie Boucher. . It’s a very clean and well-managed Service department. The Staff is polite and friendly. More

by GREEN626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Heyse

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Jan 12, 2025

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

December 29, 2024

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Employee Rating

The service team did an outstanding job on a variety of issues on my Expedition. Jacob stayed in touch regularly on a 7 day project. More

by MikeW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Brasted

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Dec 29, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review, Mike. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

December 07, 2024

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Employee Rating

Overall good service disappointed that I didn’t get the typical complimentary car wash though. More

by BILLING0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Joe Hohmann Service Manager 262-338-3379

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