Jacob Williams
Jacob Williams at Mercedes-Benz of Lehigh Valley
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Jacob Williams

Sales Specialist

Mercedes-Benz of Lehigh Valley

3401 Lehigh St
Allentown, PA 18103

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5.0
23 Reviews
5.0

23 Reviews

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23 Reviews of Jacob Williams

January 11, 2025

Dealership Rating
Employee Rating

Love the dealership Excellent service from Rick and the team. They understand Customer Service. You don’t see hospitality much these days Small issue waiting for callback More

by Barrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Mercedes-Benz of Lehigh Valley responded

Barrett, thank you for your feedback! We're glad to hear that Rick and the team at Mercedes-Benz of Lehigh Valley provided excellent service. We appreciate your patience regarding the callback and will address this internally. If there's anything else we can do for you, please reach out and I'll be sure to get back to you soon. Thank you! Rex Weaver - Service Director - (610) 967-0827

December 18, 2024

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Employee Rating

Jake was a great salesman. Very helpful and efficient. We had a wonderful experience. Barry and Kanda Lesperance More

by K.Lesperance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2024

Mercedes-Benz of Lehigh Valley responded

Kanda, we're delighted to hear that Jake provided you with a wonderful experience at Mercedes-Benz of Lehigh Valley. Thank you for sharing your feedback!

Dec 19, 2024

K.Lesperance responded

Excellent service and dealership

October 10, 2024

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Very curtious , very polite, very professional. They did a great job !!! No problems what so ever. This is how a dealership should be run with respect for the people who have invested in Mercedes. More

by Edho1996
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your positive experience with Mercedes-Benz of Lehigh Valley! We're delighted to hear that our team provided courteous and professional service. We truly value your investment in Mercedes, and we're here to ensure it remains a rewarding one.

August 15, 2024

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Have purchased 4 vehicles from the dealership and the experience has been excellent to date,Thanks to all More

by Christopher Coles
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Sangiorgio

Aug 16, 2024

Mercedes-Benz of Lehigh Valley responded

Christopher, thanks for your continued trust in Mercedes-Benz of Lehigh Valley! We're delighted to hear that each experience has been excellent. Enjoy your newest vehicle!

July 23, 2024

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The employees at the dealership in question were very courteous and kind keep in the loop about my visit got me in and out promptly More

by 1VZTECH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2024

Mercedes-Benz of Lehigh Valley responded

Thank you for the positive feedback! We're glad to hear our team at Mercedes-Benz of Lehigh Valley provided courteous and efficient service during your visit. Safe travels!

June 27, 2024

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Thanks a lot for the entire Mercedes team, and thanks Jonathan great help and cooperation and how set up the entire situation , you keep Mercedes number one in the world wide, I will keep driving Merc More

by Nicolask01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2024

Mercedes-Benz of Lehigh Valley responded

Nicolas, we're delighted to hear that Jonathan and the team at Mercedes-Benz of Lehigh Valley provided such excellent service. Thanks for your loyalty and kind words! Enjoy driving your Mercedes!

June 26, 2024

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Not sure if my last survey timed out Top Notch, service is 2nd to none. Won't go anywhere else. Folks like Johnathan Sell In service, really make the difference ! More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Mercedes-Benz of Lehigh Valley responded

Tony, we're delighted to hear that Johnathan and the team at Mercedes-Benz of Lehigh Valley provided top-notch service! Thanks for your loyalty and kind words.

April 30, 2024

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Stephen was great from the first introduction. .he kept his words by putting me into a car that I love and he did..I love him💪🏿..keep up the good works Stephen More

by Sexipepsi39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Mercedes-Benz of Lehigh Valley responded

We're so glad to know that Stephen was able to help you find a car you love at Mercedes-Benz of Lehigh Valley! Your kind words are greatly appreciated. Enjoy your new ride and keep in touch!

April 28, 2024

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Employee Rating

I don’t know where to begin but wow! I have been looking for a S550 coupe for 5 months to replace my CL550, After doing this for 5 months and speaking to a bunch of different dealers I d More

by CodyYaeger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Goodwin , Sayed Ahmed, Jacob Williams, Donato Ciampittiello

Apr 29, 2024

Mercedes-Benz of Lehigh Valley responded

Cody, we're delighted to know that Sayed, Jacob, and Donato made your car-buying experience at Mercedes-Benz of Lehigh Valley a memorable one. We appreciate the time you took to share this feedback with us! Enjoy your Mercedes-Benz S550 coupe!

March 20, 2024

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Employee Rating

The experience is always great! !! Always taken care of by the employees highly recommended !! I am truly on happy customer More

by Yoyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: D’nato in finance

Mar 20, 2024

Mercedes-Benz of Lehigh Valley responded

We're so glad to know you had a great experience at Mercedes-Benz of Lehigh Valley! It's wonderful that our team was able to take good care of you. Thanks for the high recommendation and we look forward to serving you again in the future!

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