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Jacob Stevenson
Jacob Stevenson at Performance Buick GMC

Jacob Stevenson

Service Advisor

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

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4.9
93 Reviews
4.9

93 Reviews

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93 Reviews of Jacob Stevenson

February 26, 2026

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Employee Rating

Quick, appointment turn around. exceptional customer service. Nice waiting area. Clear communication of the assessment and any costs. More

by marb40
Service Price Transparency
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Recommend Dealer
Yes
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Feb 26, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

February 22, 2026

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Fantastic services, great work, service manager was super nice and helpful. Did everything i needed More

by ME27
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Feb 23, 2026

Performance Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that our service team provided you with such efficient and excellent service. We look forward to assisting you again in the future!

February 18, 2026

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Employee Rating

Excellent service as usual. Work done right the first time. The complimentary car was was icing. Great experience. More

by STOMBALAKIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , Junior

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Feb 18, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

February 13, 2026

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Employee Rating

John's performance was exceptional, as he ensured the vehicle was returned in optimal condition. More

by edla07111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peggy Sensale, Michael Thorn, Chris Wells, Mark Bougas, Dwight Phillips

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Feb 18, 2026

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with John and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 07, 2026

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Employee Rating

Great service and didn’t try to upsell services. Also included a wash. Will return More

by jjhellyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

February 02, 2026

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The salesman was friendly, and the maintenance service was also satisfactory. It's excellent! God job More

by SIMJW1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Feb 11, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

January 31, 2026

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Employee Rating

Fantastic experience. This is the 2nd truck I bought at Performance GMC And will not be the last. More

by cshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Will Rivera, Dwight Phillips

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Feb 11, 2026

Performance Buick GMC responded

Congratulations on your new truck! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles in your new vehicle!

Feb 11, 2026

cshannon responded

This is my 2nd truck purchased from Performance GamC and it won’t be my last. Wilton knew his product super well and made it extremely easy for me to walk in with my first truck and walk out with a new vehicle.

January 30, 2026

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Employee Rating

Service department is great, staff was very helpful. Will definitely be back for future service and purchase needs. More

by PCASALE10
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Feb 11, 2026

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 29, 2026

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Employee Rating

Awesome service and customer satisfaction. Great staff that deserve six stars. Will use them again More

by DAVEK19662000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Feb 11, 2026

Performance Buick GMC responded

Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.

January 28, 2026

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Employee Rating

I would highly recommend Performance Buick GMC, John Barker was great and explained everything concisely. This was my first Performance Service Center experience and happy to say I will be continuing t More

by CHRISTOPHER.WIGGINS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , John Barker

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Feb 11, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with John. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

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