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Jacob Povlich
Jacob Povlich at Russ Darrow Kia of Waukesha

Jacob Povlich

Service Advisor, Assistant service manager & Dispatcher

Russ Darrow Kia of Waukesha

2141 East Moreland Boulevard
Waukesha, WI 53186

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4.7
217 Reviews

Proud husband and father. I have been employed in the dealership service for 6 years and love helping others. My hobbies include all things sci-fi and fantasy , reading and true crime.

Dealership Experience

10 yrs, 8 mos

Industry Experience

15 yrs, 8 mos

Specialties & Trainings

Professional Elite service advisor status for Kia and Nissan

4.7

217 Reviews

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218 Reviews of Jacob Povlich

August 01, 2025

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Employee Rating

Polite, quick service. Never have had any complaint. Great job! Thank you very much for all you do!!! More

by laea63
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Recommend Dealer
Yes
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July 25, 2025

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Friendly customer service, clear explanation of costs, fast service, easy to make the service appointment. More

by BKSBAGEN
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Skyler Battersby, Kaitie Stehr

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Jul 25, 2025

Russ Darrow Kia of Waukesha responded

Thanks for sharing about your experience with Russ Darrow Kia of Waukesha. We appreciate your business and hope to see you again soon! Brandon McGahee brandon.mcgahee@russdarrow.com

July 25, 2025

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Took car in for first service over a holiday weekend. It took slightly longer than I would have hoped but it was over holiday weekend. It was done correctly and no issues. Will return for service. More

by Kyleklitzing2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Battersby, Kaitie Stehr

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Jul 25, 2025

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon McGahee brandon.mcgahee@russdarrow.com

July 24, 2025

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They are courteous and on time. They kept us informed on how the service was progressing. More

by ELLEN.ROERDINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Battersby, Kaitie Stehr

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Jul 24, 2025

Russ Darrow Kia of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Brandon McGahee brandon.mcgahee@russdarrow.com

July 20, 2025

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I came to the dealership in January and have been impressed with their care for my vehicle.. More

by J_C_53188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Battersby, Kaitie Stehr

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Jul 20, 2025

Russ Darrow Kia of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com

July 18, 2025

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Service appt was scheduled right away and problem resolved quickly. Service technician very informative in timely manner as well. More

by MARY.HENSGEN
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Recommend Dealer
Yes
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Jul 18, 2025

Russ Darrow Kia of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Kia of Waukesha, we look forward to having you as a valued customer for many years to come! Brandon McGahee brandon.mcgahee@russdarrow.com

July 17, 2025

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Great service provided and helpful information given in providing car service. Thank you so very much for honoring good services. More

by J_RAASCH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaitie Stehr

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Jul 17, 2025

Russ Darrow Kia of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon McGahee brandon.mcgahee@russdarrow.com

July 16, 2025

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Employee Rating

Everything is good. I'm glad they show me and took care of a carbon filter. More

by Mlh
Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich

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Jul 16, 2025

Russ Darrow Kia of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Waukesha. Brandon McGahee brandon.mcgahee@russdarrow.com

July 14, 2025

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Employee Rating

Punctual, honest, realistic, and exemplary service given here. They will work with you to make sure your vehicle receives the care and work needed to keep it running for many years to come More

by kdbowman03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Kasper , Caleb in services department

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Jul 14, 2025

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon McGahee brandon.mcgahee@russdarrow.com

July 10, 2025

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Employee Rating

Friendly service. Professional, experienced staff. It was my first service call on my new car and I am very satisfied. More

by DARCIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2025

Russ Darrow Kia of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com

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