Jacob Martin

Jacob is attentive and listens to any questions or concerns. Always professional and courteous. I appreciate the level of attention given. concerns. Always professional and courteous. I appreciate the level of attention given. More

by GCSHERRELL Verified Customer Verified Customer

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Super easy & quick. Jacob was very nice & happy to help with any questions or follow-up care. Jacob was very nice & happy to help with any questions or follow-up care. More

by DINGBER234 Verified Customer Verified Customer

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Excellent customer service. The service department, and in particular my service advisor Jacob Martin, always provide outstanding service and communication. The service department, and in particular my service advisor Jacob Martin, always provide outstanding service and communication. More

by DONHURD57 Verified Customer Verified Customer

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My car was experiencing a difficult issue. The service manager went out of his way to get the information needed to resolve the problem. Excellent service as always. The service manager went out of his way to get the information needed to resolve the problem. Excellent service as always. More

by rxb1234 Verified Customer Verified Customer

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Could not understand the technician in the inspection video . . . . . . video . . . . . . More

by RAYVENHAWKE2000 Verified Customer Verified Customer

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I really appreciate Jacob and the way he assisted me with my problem and his professionalism, and having my car inspection done was a gift. my problem and his professionalism, and having my car inspection done was a gift. More

by pattytricia435 Verified Customer Verified Customer

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Great service. Fast and friendly. Highly recommend William "BC" as an advisor. He's great! Fast and friendly. Highly recommend William "BC" as an advisor. He's great! More

by MCAUSTIN007 Verified Customer Verified Customer

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Their service personnel seem to be competent unlike the Hyundai service in Tuscaloosa. Alabama. Worked overtime to get my vehicle repaired. Hyundai needs to change tires they provide. The set that came on Hyundai service in Tuscaloosa. Alabama. Worked overtime to get my vehicle repaired. Hyundai needs to change tires they provide. The set that came on the truck had to be replaced with less than 30,000 miles on them. Only difficulty I have is I live approximately 60 miles away. More

by joecmorrison Verified Customer Verified Customer

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Jacob was excellent and provided great communication. I was moved to Chris the next day and the experience kind of fell off. There wasn't much communication with me living an hour away and having to have I was moved to Chris the next day and the experience kind of fell off. There wasn't much communication with me living an hour away and having to have a rental turned in by 5 that day. All in all the experience worked out, but I just needed a little bit more communication from Chris. More

by lmbrowning11 Verified Customer Verified Customer

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Jacob was very kind and helpful. He led me through every step of the process and even when I came to get the car, he got into the car and tried to solve the issue, which so far hasn' He led me through every step of the process and even when I came to get the car, he got into the car and tried to solve the issue, which so far hasn't come back. A terrific experience. More

by espyme Verified Customer Verified Customer

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