67 Reviews
Write a Review67 Reviews of Jacob Hicks
October 14, 2024
Helpful and kind staff and didn’t once felt like I was taking time from others. taking time from others. More
Other Employees Tagged: Ramzy Saleh, Naween Ram
February 27, 2022
Wonderful dealership experience! Kyle McIntosh was personable and helpful through our whole car buying experience. Knowledge and understanding of the platform goes a long way, but li Kyle McIntosh was personable and helpful through our whole car buying experience. Knowledge and understanding of the platform goes a long way, but listening to your customer and helping them get what they want is hard to find. Kyle makes you feel right at home in your new car. Definitely would recommend him for your next subaru! More
Other Employees Tagged: Mike Demera, Victor Bravo, Ramzy Saleh , Kyle McIntosh
April 16, 2020
The sells management is just a rip off if you want a good deal on brand you vehicle don't buy from subaru of Fresno locations They don't like making deals they like ripping you off And oh i forgot the serv deal on brand you vehicle don't buy from subaru of Fresno locations They don't like making deals they like ripping you off And oh i forgot the service department is suck too Believe me More
Other Employees Tagged: Grant Coleman, Roger Silva, Russell McCarty, John Deorona, Michael Jepson, Alex Pimentel , Frank Perez
January 15, 2020
The only issue I have is Subaru not wanting to take care of the excessive coping of the paint on my vehicle. The company is aware of the defect with the sun shine orange paint and is only willing to pay 1/2 of the excessive coping of the paint on my vehicle. The company is aware of the defect with the sun shine orange paint and is only willing to pay 1/2 of the cost to fix it. More
January 11, 2020
This Subaru dealership is truly amazing from service personnel to the receptionist. I was continually updated on my vehicle. Armado is a great service representative. personnel to the receptionist. I was continually updated on my vehicle. Armado is a great service representative. More
Other Employees Tagged: Mike Demera, Tim Ford, John Deorona, Michael Jepson
January 01, 2020
I had a great experience in your service Dept.Jacob and I had a great experience in your service Dept. Jacob and Christian were awesome. They both listened to my concerns. Christian explained everything I had a great experience in your service Dept. Jacob and Christian were awesome. They both listened to my concerns. Christian explained everything that the Tech told him about my Forester. Which eased my mind. Thank you. More
Other Employees Tagged: Christain
December 31, 2019
I always received a warm welcome when I go in for something. Although they are busy, yet they still show great customer service skills and willing to help. something. Although they are busy, yet they still show great customer service skills and willing to help. More
December 18, 2019
Professional, Efficient, Service This was a recall check up. It was handled quickly and professionally. Jacob was friendly and helpful. I appreciated being informed and updated via This was a recall check up. It was handled quickly and professionally. Jacob was friendly and helpful. I appreciated being informed and updated via text. More
December 12, 2019
The first people I met were very solicitous and smiled a lot. Jacob arrived promptly and explained what would be done to my vehicle. The shuttle driver was friendly and picked me up and took me where I wan lot. Jacob arrived promptly and explained what would be done to my vehicle. The shuttle driver was friendly and picked me up and took me where I wanted to go. He picked me up and returned me to the dealership. The work was done within the allotted time and the car has been operating well since the repair. More