Michael Jepson

Always do a nice job fixing my car. Reasonable prices and on time, loaner cars are in great shape Reasonable prices and on time, loaner cars are in great shape More

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Always helpful when I bring my car in for repairs or service. Appreciate they give choices on what to fix before charging! service. Appreciate they give choices on what to fix before charging! More

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Great service customer service awesome -- Michael Jepson super informative stayed in contact through text Very pricy but would go back Jepson super informative stayed in contact through text Very pricy but would go back More

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Unexpected repair … I had an out of town trip planned and they were able to find a way to allow me to keep my plans! they were able to find a way to allow me to keep my plans! More

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Friendly service, knowledgeable on service situations. Cozy waiting area with snacks. Very prompt and professional team at this dealership. Cozy waiting area with snacks. Very prompt and professional team at this dealership. More

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I find that they are a delight to deal with. I have yet to deal with anyone there who hasn't gone out of their way to make things work smoothly for me. I have yet to deal with anyone there who hasn't gone out of their way to make things work smoothly for me. More

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Fresno Lithia Subaru replaced our windshield and serviced our Outback. We had a positive experience and our service advisor (Mike Jepson ) took excellent care of us. our Outback. We had a positive experience and our service advisor (Mike Jepson ) took excellent care of us. More

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Very thorough and focused on the customer’s experience (nice lounge for waiting, loaner cars, frequent text and video updates) (nice lounge for waiting, loaner cars, frequent text and video updates) More

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They were good about communicating to me through text and phone calls. Sent video of inspection. phone calls. Sent video of inspection. More

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Their service personnel are friendly and courteous; their service is excellent; and they don’t oversell you. service is excellent; and they don’t oversell you. More

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