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Jackie Torres
Jackie Torres at Toyota Town of Stockton

Jackie Torres

Service Advisor

Toyota Town of Stockton

2150 E Hammer Ln
Stockton, CA 95210

4.9
48 Reviews
4.9

48 Reviews

Write a Review

Dealership Experience

11 yrs, 6 mos

48 Reviews of Jackie Torres

June 08, 2024

Dealership Rating
Employee Rating

They are very professional and get the work done in a timely manner. Do recommend! More

by trombone_uop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Gomez

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Jun 09, 2024

Toyota Town of Stockton responded

It's so nice to see that you had a quick experience! We look forward to seeing you again! Regards, Jason Kim General Manager

June 02, 2024

Dealership Rating
Employee Rating

This dealerships service dept is A-1! They make sure to contact you when it’s time for service appts., they are friendly, efficient knowledgeable & get you in/out in timely manner. Thanks More

by Kduwoo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Macias, Raymond Raj, Isaac Garcia, Erick Gomez, Richy Zepeda , My service techs name was Darren and he was awesome. Thanks to whomever services my car. It runs tight

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Jun 03, 2024

Toyota Town of Stockton responded

It's a pleasure to see that our service team provided you with a quick experience! We're here for all of your vehicle needs! Hope to see you again! Regards, Jason Kim General Manager

March 31, 2024

Dealership Rating
Employee Rating

I always receive Excellent Customer Service here. And the regular maintenance services on my 2008 Toyota Camry have helped to keep my car running smoothly for 15 years. I plan to continue coming to More

by marcusaunt
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Apr 01, 2024

Toyota Town of Stockton responded

Thanks so much for your loyalty to us here, Marcus! We're lucky to have you as a valued customer and we can't wait to work together for another 15+ years! Regards, Jason Kim General Manager

February 28, 2024

Dealership Rating
Employee Rating

The great service and friendly environment is what keeps me coming back, jackie helped me get what i needed sorted out and i look forward for my next visit. More

by mnick0017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 29, 2024

Toyota Town of Stockton responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that from Jackie. Please let us know if there is anything else we can help you with! Regards, Jason Kim General Manager

January 27, 2024

Dealership Rating
Employee Rating

This dealership has very knowledgeable staff which make owning this car great, no complaints here. More

by savila209
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 29, 2024

Toyota Town of Stockton responded

It pleases us to hear that you enjoy your service visits here with us! We hope to see you again! Regards, Jason Kim General Manager

November 26, 2023

Dealership Rating
Employee Rating

Jackie always is always great and always makes me smile… love her and her customer service More

by ppitre45
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 28, 2023

Toyota Town of Stockton responded

It's wonderful to see that Jackie always provides you with an amazing visit! Can't wait to see you again! Regards, Jason Kim General Manager

October 01, 2023

Dealership Rating
Employee Rating

Very friendly and professional. The waiting area is comfortable and pleasant if you are waiting for your vehicle. More

by darlene.p.cobb
Recommend Dealer
Yes

Other Employees Tagged: Erick Gomez

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Oct 03, 2023

Toyota Town of Stockton responded

It's our pleasure to deliver quality service, Darlene. Thank you for your 5-star rating! Regards, Jason Kim General Manager

September 28, 2023

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Employee Rating

Toyota Town of Stockton is fast and efficient. The service personnel are friendly and knowledgeable. They ensure that you understand the work being done on your vehicle. More

by lnamohala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2023

Toyota Town of Stockton responded

Thank you for your wonderful rating! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Jason Kim General Manager

September 14, 2023

Dealership Rating
Employee Rating

It's always been a pleasure to go to Toyota Stockton for service for my car, not too long to wait, More

by erlindacook59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2023

Toyota Town of Stockton responded

Thanks for being part of the family, Erlinda! We're lucky to have you as part of the family and we're happy to see you always receive 5-star service. We appreciate both your review and your business and here's to many more years of working together. Regards, Jason Kim General Manager

July 30, 2023

Dealership Rating
Employee Rating

Service center is great. Minimal wait time to meet with my service advisor, Jackie Torres. More

by fquilantang
Recommend Dealer
Yes
Helpful
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Aug 01, 2023

Toyota Town of Stockton responded

Thank you for being a valued member of the family! It's great to hear you always enjoy your visits & we look forward to taking care of your future auto needs! Regards, Jason Kim General Manager

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