Jack Dean

Tony was great, we showed up when we had an appointment and he was ready to go with multiple cars charged and ready. Bought one the same day. and he was ready to go with multiple cars charged and ready. Bought one the same day. More

by sammy.hancock Verified Customer Verified Customer

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Perfection. No stress, Low sales pressure and Gebhardt really cares as a women walking into the dealership to purchase a BMW. Highly advise to talk with Car Sale No stress, Low sales pressure and Gebhardt really cares as a women walking into the dealership to purchase a BMW. Highly advise to talk with Car Sales Professional Lorena. She is the best and informative as well as David and The financial department. Easy to buy and Easy process. Thank you Gebhardt Aimee Quaratino Denver Metro Native More

by Aimee Quaratino Verified Customer Verified Customer

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Karl made the experience pleasurable buying a CPO BMW. He spent the time needed for the wife and I to find the perfect vehicle for her. I could not have asked for a better experience. And Todd in finance He spent the time needed for the wife and I to find the perfect vehicle for her. I could not have asked for a better experience. And Todd in finance also treated us like we were the only people in the store and I guarantee you we were not. Overall it was a great experience. More

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Lorena and everyone at the dealership were wonderful to work with, cannot recommend this dealership enough. work with, cannot recommend this dealership enough. More

by Rachel Verified Customer Verified Customer

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Great on initial sale. However, I have sent emails and left messages about charging the car and how to connect to Electrify America and no response. However, I have sent emails and left messages about charging the car and how to connect to Electrify America and no response. More

by johnadams00 Verified Customer Verified Customer

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Outstanding team from sales to finance—transparent, efficient, and genuinely professional. They made buying my BMW X2 seamless and enjoyable. efficient, and genuinely professional. They made buying my BMW X2 seamless and enjoyable. More

by mgoodgold Verified Customer Verified Customer

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I have owned multiple BMWs over the years and have always had a professional, higher end buying experience. Unfortunately, that was not the case at Gebhardt BMW. The salesperson assigned to me was inexper had a professional, higher end buying experience. Unfortunately, that was not the case at Gebhardt BMW. The salesperson assigned to me was inexperienced and repeatedly provided incorrect or incomplete information about the vehicle, most notably around the tires, winter driving capability, and snow related features. Given that this is Colorado and that I specifically asked about winter performance, this was a significant miss. Overall, he did the bare minimum in terms of product knowledge and guidance. During the transaction, he disappeared for an extended period of time to find answers and ultimately had to be located by a sales manager and the finance manager in the break room. After the purchase was completed, there was no professionalism or closing of the interaction. There was no handshake or thank you. I was simply passed off to the BMW Genius. The Genius was pleasant and did an acceptable job walking through the technology, but it was late at that point and the walkthrough felt rushed. While that was not his fault, it further underscored how disjointed and transactional the overall experience had become. The one true bright spot in the process was the finance manager, who was excellent, clear, professional, and respectful. Ironically, he mentioned being relatively new to the dealership, yet he delivered the most polished and competent part of the entire experience. I did end up purchasing a vehicle, but I was interested in discussing other options and configurations and could not get the support needed from the salesperson. The experience felt low end and unstrategic, and it did not align with the BMW brand, especially compared to my previous BMW purchases. I hope this feedback is taken seriously, as the gap between the brand promise and the actual sales experience was striking. More

by KLo Verified Customer Verified Customer

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Overall, outstanding experience. Like nearly any transaction, a minor bump here or there, but Aileen Bell handled the entire transaction like a pro. My second car from Gebhardt and Like nearly any transaction, a minor bump here or there, but Aileen Bell handled the entire transaction like a pro. My second car from Gebhardt and I'd go back for number three. More

by mkitson77 Verified Customer Verified Customer

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Another great experience with little pressure. Very helpful with everything. Thank you again for all your help. Very helpful with everything. Thank you again for all your help. More

by CarFunn78 Verified Customer Verified Customer

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Everyone was helpful and pleasant making my car buying experience a plus. Would recommend them completely! experience a plus. Would recommend them completely! More

by howardlashen Verified Customer Verified Customer

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