JR Reynolds
JR Reynolds at Shottenkirk Honda of Huntsville

JR Reynolds

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.7
120 Reviews
4.7

120 Reviews

Write a Review

Dealership Experience

24 yrs, 9 mos

Languages Spoken

English English

120 Reviews of JR Reynolds

November 07, 2024

Dealership Rating
Employee Rating

Had some maintenance work done and a visor needed to be replaced. The service was quick and professional. The visor had to be ordered. The part came in the next day. Installed in 15 min. Great service More

by BILL35773
Service Price Transparency
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Recommend Dealer
Yes
Nov 08, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 06, 2024

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All the staff are always friendly and willing to help in any way. JR is always there to listen to my concerns. I appreciate all the mechanics and the ladies at all the help desk. Heidi is so amazing and kin More

by HAYMERRIJ66
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laszlo Gyorok

Nov 07, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

October 30, 2024

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Service was good as usual and the staff was extremely professional and courteous as always More

by AMIESANTOS84
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Recommend Dealer
Yes
Oct 30, 2024

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

October 24, 2024

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He was very quick to respond to my needs. Very knowledgeable about what my vehicle needed. Super friendly More

by DBINNER
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Recommend Dealer
Yes
Oct 24, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

October 18, 2024

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The absolute best Honda techs in the state of Alabama! They are truly God's gift to all Hondas and their owners! More

by 2013DMB6641
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Recommend Dealer
Yes
Oct 19, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

October 17, 2024

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1) Asked for service in preparation for an extended trip. Upon completion, was told that everything looks good. After checking out and looking at invoice, it said that wipers need to be replaced, and inside More

by JOHN_700
Service Price Transparency
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Recommend Dealer
Yes
Oct 18, 2024

Shottenkirk Honda of Huntsville responded

JOHN, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-1132 and ask for one of our managers.

September 26, 2024

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Very good and excellent No more word I could write as you requested it does not make any sense More

by ALI.S.HAMOUDI
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Recommend Dealer
Yes
Sep 26, 2024

Shottenkirk Honda of Huntsville responded

ALI, thank you for sharing your experience with us. We appreciate your feedback!

September 18, 2024

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You have the best service manager and though van drivers in the service are the best ever employees More

by KIC7214
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

September 18, 2024

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Jonathan Nelson always takes great care of me and my vehicles when I bring them in for service. He is very easy to work with and makes the service process easy. I will always use Shottenkirk and Jonat More

by JIMMY 1234
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Recommend Dealer
Yes
Sep 18, 2024

Shottenkirk Honda of Huntsville responded

Jimmy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jonathan and our team, and we look forward to working with you again.

September 17, 2024

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The service & employees were great, very professional & helpful! Quick service! I would definitely recommend to anyone! More

by ALEXIS DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Shottenkirk Honda of Huntsville responded

ALEXIS, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

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