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JOSE DELGADO
JOSE DELGADO at Platinum Chevrolet

JOSE DELGADO | Page 15

SERVICE ADVISOR

Platinum Chevrolet

3001 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.6
149 Reviews

Hello my name is Jose, Service Advisor here at Platinum Chevrolet. I love classic cars and Chevrolet products !

Dealership Experience

2 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.6

149 Reviews

Write a Review

149 Reviews of JOSE DELGADO

August 05, 2025

Dealership Rating
Employee Rating

I’ve dealt with Jose about 4 different times with my truck. No fault if his or Platinum Chevy. It’s a manufacturer problem. Jose is by far the best Service person I’ve ever dealt with. He listens , he More

by jklm73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Delgado

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Aug 05, 2025

Platinum Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Platinum Chevrolet, we look forward to having you as a valued customer for many years to come! Eric Rumsower, Service Manager

August 04, 2025

Dealership Rating
Employee Rating

Fast and friendly service. The Service Advisors only suggest what you vehicle needs. Will definitely be back. More

by eric.rumsower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: KEITH BUTLER, Anna and Mary Gail

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Aug 04, 2025

Platinum Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Platinum Chevrolet. Eric Rumsower, Service Manager

August 02, 2025

Dealership Rating
Employee Rating

Good communication, timely service They predicted when the car would be ready and they were right on the money More

by kevin397conway
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

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Aug 02, 2025

Platinum Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Platinum Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Eric Rumsower, Service Manager

August 01, 2025

Dealership Rating
Employee Rating

Jose diagnosed the problem right away and fixed it quickly. He gave an estimate of costs. More

by Janice Gendreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2025

Platinum Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Rumsower, Service Manager

August 01, 2025

Dealership Rating
Employee Rating

Thank you for being Awesome and very nice and doing a good job so keep up the good work. More

by Sky M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: KEITH BUTLER

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Aug 01, 2025

Platinum Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Rumsower, Service Manager

July 31, 2025

Dealership Rating
Employee Rating

Jose not friendly, also my truck was completed and he did not let me know , I got up to move around and saw it sitting outside, he was on a phone hung up when he saw me and we went to the cashier who was ver More

by bradleyappliance2200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 06, 2025

Platinum Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. David Barnes, General Manager

July 28, 2025

Dealership Rating
Employee Rating

They were very helpful and took their time to explain everything. I would recommend anyone wanting a Chevrolet. More

by Connieshinkle
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

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Jul 28, 2025

Platinum Chevrolet responded

Thanks for sharing about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Eric Rumsower, Service Manager

July 24, 2025

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Employee Rating

Great, quick service and kind, helpful personnel! It was so nice to be able to take the shuttle too. More

by LINDAGREENSPAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: KEITH BUTLER

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Jul 24, 2025

Platinum Chevrolet responded

Thank you for the great review! Have a wonderful day!

July 24, 2025

Dealership Rating
Employee Rating

Worst experience at a dealership. Inconsistent recommendations on a brake job , full flat rate pricing, and lack of knowledge on service writing More

by slockabey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jul 24, 2025

Platinum Chevrolet responded

We're sorry that you didn't have a completely satisfying visit, however I'm unable to find record of your visit with us to look up your repair. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. David Barnes, General Manager

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