JAMES GEDDE

I am not sure who Taylor or Chad are? ?, so I cannot rate them. My experience with James was frustrating. He was helpful at first, but after that things declined. He didn't show up for ?, so I cannot rate them. My experience with James was frustrating. He was helpful at first, but after that things declined. He didn't show up for our scheduled test drive so I worked with Heather. Then it was back to James. A little confusing who I was supposed to be working with. As our conversations continued, I was told certain things would be fixed on the truck. The truck was delivered to me, which was nice, but turns out it wasn't ready and made for an inconvient trip back to the dealership for me. Because I had to bring the truck back, James told me there would be a service car available. On the day of my appointment, no service car was ready and James was again not around. Basically James was all in and said what he needed to say to make the deal. He did not follow through with items discussed (ex. copies of the service on the truck, the missing key), even after multiple requests. I Finally did receive them when I had to come back to have the windshield replaced- Mike in the service department was very helpful! I also want to note since I did get copies of the service performed on the truck- I took the truck to my mechanic because the brakes were still squeaking and I wanted an overall check done. It is listed that some brake work was done to the truck from Tenvoorde. My mechanic redid alot of the work because of how poorly it was done by Tenvoorde. I know that my used truck purchase is not the primary focus of your dealership, and that you'd rather get it off the lot quick without spending any money on it. However, this was a big purchase for myself, but based off my experience, I will not be returning or recommending Tenvoorde Ford. More

by alishamarie18 Verified Customer Verified Customer

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Very helpful when I come to service department, shuttle was quick and answered my questions was quick and answered my questions More

by phupf Verified Customer Verified Customer

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I was impressed with the amount of inventory that was on the lot, and the pleasant employee experience. the lot, and the pleasant employee experience. More

by dfuhrman Verified Customer Verified Customer

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They were great and efficient and made things go very fast and we were on the road in less than an hour fast and we were on the road in less than an hour More

by freezingmd Verified Customer Verified Customer

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Everyone was very nice and polite, it was truly one of the best experiences I ever had at a dealership when purchasing a vehicle. the best experiences I ever had at a dealership when purchasing a vehicle. More

by jon.wimmer63 Verified Customer Verified Customer

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Friendly, willing to check in with any questions I may have had or any deals that I had that could be added. have had or any deals that I had that could be added. More

by ajgross801 Verified Customer Verified Customer

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Excellent services. Friendly staff. Very helpful. Clean building and car lot. Not pushy salesman. Great Friendly staff. Very helpful. Clean building and car lot. Not pushy salesman. Great More

by tracyg0407 Verified Customer Verified Customer

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You are a good group to work with. James is an outstanding sales person, has a very knowledgeable and low pressure approach James is an outstanding sales person, has a very knowledgeable and low pressure approach More

by msnapgezek Verified Customer Verified Customer

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Everyone was very polite - made car buying a nice experience. Made sure we had everything we needed and kept us informed on what was happening experience. Made sure we had everything we needed and kept us informed on what was happening More

by onecentsmama Verified Customer Verified Customer

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Love the salesperson, love the atmosphere, very professional and we will be back! Service is great, too. professional and we will be back! Service is great, too. More

by sundeejune Verified Customer Verified Customer

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