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Justin Erwin
Justin Erwin at Tenvoorde Ford
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Justin Erwin

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.8
61 Reviews
4.8

61 Reviews

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61 Reviews of Justin Erwin

May 27, 2024

Dealership Rating
Employee Rating

Justin was extremely helpful when I was faced with having my truck serviced at a dealership that was new to me. He was very informative, helpful and calming. I have spread the word with friends, family and More

by ksm_cpr
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Recommend Dealer
Yes
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Jun 01, 2024

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're thrilled to hear that Justin provided you with informative and calming service during your truck service visit. We appreciate you spreading the word about your positive experience to friends, family, and coworkers. If you ever need assistance again, don't hesitate to reach out.

May 19, 2024

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Employee Rating

I had a good experience, they took care of all my needs. Thanks tenvorrde ford. More

by jschneider9928
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: George Hartley, Mike Warren

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Jun 01, 2024

Tenvoorde Ford responded

Hi, Thank you for sharing your positive experience! We're glad to hear that we could take care of all your needs at Tenvoorde Ford. If you ever need anything else, don't hesitate to reach out. Thanks for choosing us!

May 18, 2024

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He provided excellent customer service. Made things easy to understand. I really Enjoyed working with him More

by issa_rad
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 01, 2024

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're thrilled to hear that you received excellent customer service and found things easy to understand while working with us at Tenvoorde Ford. We're glad to have made your experience enjoyable, and we appreciate your feedback. If you need anything else or have any further questions, feel free to reach out.

May 12, 2024

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Employee Rating

We were in Florida and Justin took care of everything here at home ... We had a great time.. a And with the help of Justin our Donkey 🫏 was ready to Go when we got home... Thank you Justin....👍👍.. More

by Cam
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 01, 2024

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Justin Erwin went above and beyond Customer Service. The manager Kris was a stand up Dude! More

by jjluc57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Culhane

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May 02, 2024

Tenvoorde Ford responded

Hi! We're glad Justin and Kris provided exceptional service. If you have any further feedback or need assistance, don't hesitate to let us know.

April 29, 2024

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no thanks no thanks no thanks no thanks no thanks no thanks no thanks no thanks. More

by mike@bzfire.com
Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 30, 2024

Tenvoorde Ford responded

Hi Mike, Thank you for your 5-star rating! We appreciate your feedback and are glad to have provided you with excellent service. If you have any questions or need further assistance, feel free to reach out.

April 27, 2024

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Employee Rating

They lie and deceive potential customers to make a sale then do not care after the fact. More

by thejustincredible1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Rodriguez, Mike Warren

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Apr 30, 2024

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

April 23, 2024

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Employee Rating

Quick and friendly. Fair price and quick response from staff. Will be doing all my service here moving forward. More

by benjamin.quimby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez, Mike Asperheim, Barry Jensen, George Hartley, Jade Aanenson, Bob Aanenson, Sam Andreasen, Maddi Johnson, Tim Stueve

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Apr 24, 2024

Tenvoorde Ford responded

Thank you, Benjamin! We're thrilled to hear that you had a quick and friendly experience at Tenvoorde Ford. We look forward to taking care of all your service needs moving forward. See you soon!

April 22, 2024

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Employee Rating

The service staff were great and no complaints about them. The only complaint is your lack of signage for the quick lane. The set up/design doesn’t feel quick or easy. More

by PS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 23, 2024

Tenvoorde Ford responded

Hi! Thanks for your feedback. We're glad to hear that you had a positive experience with our service staff. We apologize for any inconvenience regarding the lack of signage for the quick lane. If you have any further comments or if there's anything else we can assist you with, please let us know.

April 21, 2024

Dealership Rating
Employee Rating

The people here always make me feel welcome & important! They have exceptional customer service! They always take care of my vehicle! More

by hibbisonm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Maddi Johnson, Tim Stueve , Alex Ladino

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Apr 22, 2024

Tenvoorde Ford responded

HI! We're thrilled to hear that you feel valued and well taken care of! Providing exceptional customer service is our priority, and we're here to ensure your vehicle needs are met. Let us know if there's anything else we can assist you with!

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