Ivaris Perez

Seguin Chevrolet responded

Dear Joana69marshall, Thank you for your kind words! We’re thrilled to hear you had such a great experience with our team. It’s our goal to make every customer feel welcome and to help them find the perfect vehicle. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear Disappointed, Thank you for your feedback. We’re glad to hear you were happy with the price of your vehicle and the finance department. However, we sincerely apologize for the delays and the miscommunication regarding the vehicle's condition. We understand how frustrating this experience must have been and are committed to making sure that future deliveries go more smoothly. Your comments will help us improve our processes. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear HAWK2877, Thank you for your feedback and for giving us a 5-star review despite the challenges you faced with financing and the repair process. I apologize for the delay in getting your bumper installed and the dents fixed. We strive to improve our services and appreciate your patience during this time. Please don’t hesitate to reach out if there’s anything else we can do for you. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear RGINSP, Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience and that our team’s professionalism and customer service left a great impression. Your recommendation means a lot to us, and we're proud to be number one in your book! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear CLJES2, Thank you for your fantastic review! We're so glad to hear that Ivaris and our team provided you with excellent service. It's always our goal to make our customers feel valued and remembered. We look forward to welcoming you back in the future! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear MS241458, Thank you for your wonderful feedback! We're thrilled to hear that Shawn and Ro were able to get you the vehicle exactly how you wanted it. Your satisfaction means the world to us, and we look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Estimado RICARDOLOPEZ, ¡Gracias por tu reseña de 5 estrellas! Me alegra saber que estás muy contento con el servicio brindado por tu agente de ventas. Estamos agradecidos por tu confianza y esperamos seguir sirviéndote en el futuro. Sinceramente, Jeremy Sims, Gerente General

Seguin Chevrolet responded

Dear OV.SALINAS, Thank you for your 5-star review! We’re thrilled to hear that our team provided professional service and worked hard to get you approved for your car loan. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear RicardoLopez, Thank you for your positive review! We're glad to hear that Ivaris and the team provided you with excellent service and helped you get what you wanted. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear YTOVARJ1161, Thank you for your detailed feedback. I'm glad to hear that Tyson was attentive and that you plan to continue servicing your vehicle with us. I apologize for the inconvenience you experienced with the updates and the lack of a loaner vehicle. We understand how challenging it can be to be without your vehicle for an extended period, and we appreciate your understanding and patience. We’re always looking for ways to improve, and your feedback is invaluable in helping us do so. We look forward to providing you with a better experience in the future. Sincerely, Jeremy Sims, General Manager