Ivaris Perez

Excelente Team. Su customer service es excelente y los recomiendo ampliamente. Muchas gracias Seguin Chevrolet. Su customer service es excelente y los recomiendo ampliamente. Muchas gracias Seguin Chevrolet. More

by CHAVA1955 Verified Customer Verified Customer

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Was very helpful and polite and went out of his way to make the deal happen. If we could buy another car it would be from him make the deal happen. If we could buy another car it would be from him More

by HEJINIOMUJICA Verified Customer Verified Customer

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The evening we drove off in our truck we were told that the best offer came from RBFCU but we would need to open an account there. No problem, we opened one the next day and arrived at the dealership about the best offer came from RBFCU but we would need to open an account there. No problem, we opened one the next day and arrived at the dealership about 5:30 to sign the papers. We were told that the papers would be ready to sign upon our arrival. Over an hour and half later we still hadn't signed the papers. After asking and raised voices they finally presented the papers for us to sign 30 min later. This is now 2 hours after arrival. They highlighted where we were to sign and that's it. We signed and left. This was April 25. On or about May 1 we receive a letter from RBFCU that we had been denied a loan. We called and were told it was GMAC who financed us. So why did i open an accou t at RBFCU?!?!?!?! On May 9 my employer sent verification of employment. On May 17 GMAC was calling us asking for my employer to send verification of employment. May 17 we were reminded payment was due May 23. On May 18 I called asking for account info and would it be possible to move the payment due date to June 23? I was told no. The dealership decides when the first payment is due. I asked how is it we can be made to wait 2 hours at a dealership, have verification of employment lost, not received any information on where or how to pay the bill and be told sorry the bill is die when it's due??? I've never seen such poor customer service in my life!!!! We also are missing one of the owners manuals for the truck as the one that is in the glove box doesn't explain how to program the garage remote amongst other things. This is THE LAST time I will ever go to Seguin Chevrolet nor will I recommend this dealership to anyone. More

by Jennifer Scott Verified Customer Verified Customer

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My sales rep Ivares Perez was AWESOME! She was very helpful and knowledgeable about all different makes and models of Chevy SUV’s. She was very helpful and knowledgeable about all different makes and models of Chevy SUV’s. More

by RUBEN.Estrada68 Verified Customer Verified Customer

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It was a lengthy process However,I am well pleased with my purchase.Saturday afternoon was the busiest day but things got done. my purchase.Saturday afternoon was the busiest day but things got done. More

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I received great service. ivaris Perez was a great pleasure to work with and I will let you everyone I know searching for a new vehicle ivaris Perez was a great pleasure to work with and I will let you everyone I know searching for a new vehicle More

by JUANITZ_33 Verified Customer Verified Customer

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I would recommend people to go to seguin chevy they are very helpful knowledgeable about there merchandise they are also very friendly very helpful knowledgeable about there merchandise they are also very friendly More

by KATHYIBROM6 Verified Customer Verified Customer

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Courteous and professional people who take the buyers needs into consideration. They ensure to get you the best deal you can get. needs into consideration. They ensure to get you the best deal you can get. More

by JCAZARES979 Verified Customer Verified Customer

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I went their looking for a Chevy Silverado and they helped me out, and I left with the truck I came for! helped me out, and I left with the truck I came for! More

by JAKEBLOCKER Verified Customer Verified Customer

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Fast & Friendly ivaris was awesome she took the time to explain things really patient with my dad & i . explain things really patient with my dad & i . More

by JESSICALOVEE730 Verified Customer Verified Customer

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