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Ivan Carillo
Ivan Carillo at Jaguar Land Rover Riverside
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Ivan Carillo

Service Advisor

Jaguar Land Rover Riverside

8051 Auto Drive
Riverside, CA 92504

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Ivan Carillo

September 11, 2024

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My experience was very good, and the staff was very cordial and helpful. Thank you for everyone's attention to my needs. More

by wcampos73
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Recommend Dealer
Yes
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Sep 13, 2024

Jaguar Land Rover Riverside responded

Thank you for your kind review! We're delighted to hear that you had a great experience and that our staff was cordial and attentive to your needs. We appreciate your business and look forward to serving you again at Jaguar Land Rover Riverside!

August 17, 2024

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Excellent service. Brought my LRD 110 for an oil change & multi point inspection. Ivan set up a Lyft for me as it would be a 2-2.5 hour wait. Defender was ready in less More

by vico.czarniecki
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Yes
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Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for your great feedback! We’re thrilled to hear that Ivan ensured a smooth and efficient experience for you. It’s wonderful to know that your Defender was ready ahead of schedule. We appreciate you choosing us for your service needs and look forward to assisting you again in the future!

August 16, 2024

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Excellent service it only took 2 hours and my car was clean and my service was complete. More

by platinum3367
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Yes
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Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for the fantastic feedback! We’re delighted to hear that your service experience was smooth and efficient, and that your car was returned in top condition. If you need anything else, don’t hesitate to reach out. We look forward to seeing you again!

August 15, 2024

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My service rep Ivan was very helpful. He greeted me at my car and walked me into the office. He explained the service I needed in detail and let me know what to expect. I waited in the s More

by DELASTAR
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Rawlins, Patrick Branson, John Pham, Bryan Hildebrand, Erin Dang , Leticia

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Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for your kind words! We’re thrilled to hear that Ivan and Letecia provided such a positive experience during your visit to Jaguar Land Rover Riverside. It’s wonderful to know that you were well taken care of and that your car was ready and clean upon pickup. We appreciate your feedback and look forward to welcoming you back for any future needs. Thank you for choosing us!

August 14, 2024

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Had an amazing experience at Land Rover, Ivan was so helpful; and car was fixed right and fast More

by CARDENASN23
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Recommend Dealer
Yes
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Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for your kind words! We're thrilled to hear that you had an amazing experience at Land Rover Riverside. Ivan is glad to have been able to assist you, and we're pleased that your car was repaired promptly and to your satisfaction. If you need any further assistance, feel free to reach out. We look forward to serving you again in the future!

August 09, 2024

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Everyone has been great. The issue itself has been rather frustrating but I will say the entire staff has been very attentive. More

by jmilliken93
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Randy Yates, Erin Dang, Morgan Conde, Mark Espinoza

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Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for your kind words! We're sorry to hear that the issue has been frustrating, but we're glad our team has been attentive and supportive throughout. If there's anything more we can do to assist you, please don't hesitate to let us know.

August 06, 2024

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This dealer has excellent service everyone is very courteous. Ivan Carrillo my service adviser is very knowledgeable . More

by NOKNO
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Yes
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Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience at Jaguar Land Rover Riverside. We're proud of our team, and it’s great to know that Ivan Carrillo was able to provide knowledgeable and courteous service. Your satisfaction is our top priority, and we look forward to serving you again in the future!

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