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Ismael Cerna
Ismael Cerna | Page 2
General Sales Manager
Florida Preowned
3450 West Colonial Drive
Orlando, FL 32808
11 Reviews
With more than twelve years of experience across sales, finance, and dealership management, I am committed to leading Florida Preowned with integrity and a customer first mindset. I am AFIP Master Certified and have worked in both independent high volume dealerships and major franchise stores. My mission is to ensure every customer receives exceptional service and leaves confident in their decision. Your satisfaction is always my priority.
Read moreDealership Experience
6 mos
Industry Experience
11 yrs, 10 mos
Specialties & Trainings
First time buyer assistance
Bilingual customer experience
Inventory selection and value assessment
Trade in evaluation and equity analysis
Compliance focused sales processes
Customer relationship building and retention
Sales team development and coaching
Transparent, customer focused buying experience
AFIP Master Certified
F&I product knowledge and compliance training
Leadership and management development training
Lender program and credit guidelines
Credit building and credit approval guidance
High volume sales leadership
Sales management
Finance consulting and lending strategy
11 Reviews
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11 Reviews of Ismael Cerna
December 16, 2025
I was super impressed with the team at FL Preowned! They provided excellent service and after I test drove the Alfa Romeo Veloce, they surprised me with Maserati Ghibli Q4. Such a fun a day! They also They provided excellent service and after I test drove the Alfa Romeo Veloce, they surprised me with Maserati Ghibli Q4. Such a fun a day! They also went above and beyond the inhouse report by following up with me over the phone, providing more information for other vehicles I was looking at. Good people, I recommend driving over there to check out their NEW showroom in Orlando! More
by Enthusiast3210
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