Isaiah Groomes
Isaiah Groomes at Empire Nissan of Hillside
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Isaiah Groomes

Service Advisor

Empire Nissan of Hillside

56 US-22
Hillside, NJ 07205

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4.6
410 Reviews

Isaiah loves taking care of customer's and their cars! His day off is Friday.

Dealership Experience

7 yrs, 10 mos

Specialties & Trainings

Nissan Certified Service Advisor

4.6

410 Reviews

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410 Reviews of Isaiah Groomes

September 08, 2024

Dealership Rating
Employee Rating

Nice service everyone was nice and treated me well my car was serviced with out a problem More

by 1gloria45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Amorin, Austin Jr Nwaigwe, Chris Granados, Sasha Ordonez, Kanaan El Helou , Maria Martinez, Maria Navarro, Rich Padilla

Sep 16, 2024

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us. We are so glad that our team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 07, 2024

Dealership Rating
Employee Rating

EMPIRE HILLSIDE NISSAN SERVICE CENTER IS ONE OF THE MOST TALENTED USER FRIENDLY CENTERS I EVER EXPERIENCED TECHNICIANS AND THE WHOLE STAFF TAKES THEIR JOBS SERIOUSLY. I DEAL WITH BROOMFIELD NISSAN AS WELL T More

by MYLIFE1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Amorin, Austin Jr Nwaigwe, Chris Granados, Sasha Ordonez, Kanaan El Helou , Maria Martinez, Maria Navarro, Rich Padilla, Chris Granados is my guy he takes good care of me.

Sep 16, 2024

Empire Nissan of Hillside responded

Thank you for your amazing review! It is an honor to know how confident you are in our efforts, and we are so glad that our team consistently provides you with top-notch service. We look forward to continue serving you and your automotive needs with our best care in your visits to come! Safe travels.

Sep 16, 2024

MYLIFE1026 responded

You guys and gals earned it. I appreciate you and the staff.

September 05, 2024

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Employee Rating

They are very professional about the way,they run the shop and I truly appreciate the service I always get when I come,thanks for everything. More

by Lovell Stevens
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Empire Nissan of Hillside responded

Thank you for your positive review! We are happy to hear that our team consistently provides you with top-notch service and we look forward to continue serving you and your automotive needs with our best care in your visits to come!

September 04, 2024

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Employee Rating

Empire Nissan has a great car service and customer service to my Nissan Murano, thank you. Yair Gomez, MBA. More

by yair751
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Sasha Ordonez

Sep 04, 2024

Empire Nissan of Hillside responded

Yair, Thank you for leaving us this positive review! We are glad to hear that our team took great care of you and your Nissan Murano needs. We are happy to know that they provided you with great service. Please do not hesitate to let us know how we may be of further service to you.

September 02, 2024

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Good service they took my issue very seriously and made the best happen with what they had More

by edwinmb13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Sasha Ordonez

Sep 04, 2024

Empire Nissan of Hillside responded

Edwin, Providing quality and efficient service is so important to us here at Empire Nissan of Hillside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they took your issue very seriously and made the best happen with what they had. Please drive safely until we meet again!

September 02, 2024

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Very informative and care about the customers. I am very satisfied with the business I received. That’s why I have been with Rt 22 / Empire Nissan for a very long time. More

by KMARTIN1921
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Sasha Ordonez

Sep 04, 2024

Empire Nissan of Hillside responded

We are grateful for you leaving us this flawless review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they were very informative. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

September 01, 2024

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I love this dealership, the customer service is amazing! I've been going to this dealership for over 5 yrs More

by Dee
Service Price Transparency
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Recommend Dealer
Yes
Sep 04, 2024

Empire Nissan of Hillside responded

Dee, Thank you for leaving us this incredible review! We are glad to hear that our team took top tier care of you and your automotive needs. We are happy to know that they provided you with amazing service. Please do not hesitate to let us know how we may be of further service to you.

August 31, 2024

Dealership Rating
Employee Rating

The service center was very professional. It was nice that they offered food for customers who were waiting for their cars to finish being serviced. More

by J_BRIGHT77
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Sasha Ordonez

Aug 31, 2024

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

August 28, 2024

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Employee Rating

The dealership was very unprofessional. Gave me the wrong price & gave me the wrong key. I showed Evelyn Carrasco Gadea (advisor) an email that I got for a $59.99 oil change and filter, whi More

by BRIANAMILBURN09
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Evelyn Carrasco Gadea - 0 stars

Aug 29, 2024

Empire Nissan of Hillside responded

Hi Brian, Thank you for posting your review, and making us aware of your dissatisfaction. We do apologize for the lack of customer service by our service team and for the confusion with the cost of the oil change. If you would like to discuss further, please contact our Service Manager, Jose Landaverde, at (973)969-3384 or at jlandaverde@eagny.com. Thank you.

August 27, 2024

Dealership Rating
Employee Rating

This is ao wrong making people fill this out not good at all and making me use cookies More

by Wilkinsyvonda863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Amorin, Austin Jr Nwaigwe, Chris Granados, Sasha Ordonez, Kanaan El Helou , Maria Martinez, Maria Navarro, Rich Padilla

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